Hope you let us know what the solution is after you call PSS. It still
sounds like a routing problem though. Good Luck


----- Original Message ----- 
From: "Brown, Mark" <[EMAIL PROTECTED]>
To: "Exchange Discussions" <[EMAIL PROTECTED]>
Sent: Sunday, January 05, 2003 7:06 PM
Subject: RE: Internet Email Blackhole


> The GWART shows the correct information though.  That's what I don't
> understand.
>
> All of our sites have a Frame Relay connection to an Telstra intranet
> product that provides connectivity within our organisation (Private IP
> addresses).  Telstra also provides internet access through the same Frame
> Relay service using NAT.  So all our machines have access to the internet.
> Each Exchange server is configured to send external email from that site
via
> their own IMS.  Each site has 1 Exchange server.  The site that is having
> problems originally had 1 Exchange server, I built a new server to replace
> it, moved everything across.  Stopped all the services on the first and
> verified everything was working.  Once the server was deleted Internet
email
> stopped working for that site only.  My workaround is to send all email
via
> a different site (increased the cost for the IMS in this site to 10, made
> sure the directory was replicated properly and recalculated the routing),
> now internet email is working, but this is not a very cost effective
> solution.  Internet email Traffic is now being sent from here onto the
Frame
> Relay to the other site, then back onto the Frame Relay to go out to the
> Internet.
>
>
> Mark
>
> -----Original Message-----
> From: Charles Marriott [mailto:[EMAIL PROTECTED]]
> Sent: Monday, 6 January 2003 10:59
> To: Exchange Discussions
> Subject: RE: Internet Email Blackhole
>
>
> Likely a GWART issue. You probably need to cycle through and do
recal/update
> in some orderly fashion in your org.
>
> How many physical ways do you have out to the Inet?
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Brown, Mark
> Sent: Sunday, January 05, 2003 4:49 PM
> To: Exchange Discussions
> Subject: RE: Internet Email Blackhole
>
>
> No.  From a users point of view the mail goes as normal.  No bounced
> message.  The external recipient never receives the email.  I sent several
> messages to an external account of mine on Friday to test that haven't
been
> received, I haven't received any bounced messages.  If I track one of
these
> messages I get Message Submitted by Mark Brown.  That's it.  It doesn't go
> anywhere else.  If I track a message before the problem it gets submitted
to
> the correct IMC and tracked properly.
>
> Mark
>
> -----Original Message-----
> From: Charles Marriott [mailto:[EMAIL PROTECTED]]
> Sent: Monday, 6 January 2003 10:43
> To: Exchange Discussions
> Subject: RE: Internet Email Blackhole
>
>
> Well, it goes somewhere!
>
> When users compose and send mail do messages stay in the users outboxes?
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Brown, Mark
> Sent: Sunday, January 05, 2003 4:36 PM
> To: Exchange Discussions
> Subject: RE: Internet Email Blackhole
>
>
> I moved all folders including all hidden folders.  I moved all connectors,
I
> created a new IMS.  I turned all the services off from the first server,
ran
> like that for a week with no lost email.  Site Connectors all work,
> Directory Replication all works, I can send internet email via another
site.
> As soon as I deleted the first server in the site Internet Email stopped
> working.  It doesn't go anywhere.  Message Tracking shows the message
being
> submitted by the user, but it doesn't go anywhere else.
>
> Mark
>
> -----Original Message-----
> From: Charles Marriott [mailto:[EMAIL PROTECTED]]
> Sent: Monday, 6 January 2003 10:36
> To: Exchange Discussions
> Subject: RE: Internet Email Blackhole
>
>
> Did you move all the appropriate folders to the other server before you
got
> rid of the 1st one?
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Brown, Mark
> Sent: Sunday, January 05, 2003 4:08 PM
> To: Exchange Discussions
> Subject: RE: Internet Email Blackhole
>
>
> Yes
>
> -----Original Message-----
> From: Charles Marriott [mailto:[EMAIL PROTECTED]]
> Sent: Monday, 6 January 2003 10:05
> To: Exchange Discussions
> Subject: RE: Internet Email Blackhole
>
>
> Was it the original and 1st server in the site?
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Brown, Mark
> Sent: Sunday, January 05, 2003 2:55 PM
> To: Exchange Discussions
> Subject: RE: Internet Email Blackhole
>
>
> -----Original Message-----
> From: Roger Seielstad [mailto:[EMAIL PROTECTED]]
> Sent: Friday, 3 January 2003 22:49
> To: Exchange Discussions
> Subject: RE: Internet Email Blackhole
>
> >My first guess is to look at the GWART and see what's showing as the
> >actual
> options for  >SMTP message delivery (you can also look at the site
> addressing properties on the routing >tab). That should tell you where the
> mail is going. Try forcing replication and then     >recalculating routing
> to see if the GWART changes.
>
> GWART is fine.  It shows the workaround that I have put into place.
Namely
> that Site2Exchange via a site connector to Site2 is the primary SMTP route
> and the secondary SMTP route is Internet Mail Connector on Exchange1.
>
> >Pay particular attention to the address space assigned to the IMS, and
> >also
> verify all   >IMS settings.
>
> Address space for the IMS is currently SMTP * 10 Organization.  Prior to
the
> workaround it was SMTP * 1 Organization.
>
> Internet email was working 100% with the first exchange server
> (Exchange)still in the site but with all services stopped.  As soon as I
> deleted the server out of the site Internet email disappears into a black
> hole.  It isn't getting delivered at all.
>
> Mark
>
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