Well then call PSS then.

----- Original Message ----- 
From: "Brown, Mark" <[EMAIL PROTECTED]>
To: "Exchange Discussions" <[EMAIL PROTECTED]>
Sent: Sunday, January 05, 2003 8:12 PM
Subject: RE: Internet Email Blackhole


> I can use Outlook Express to send email externally by specifying the
> Exchange server as the SMTP server.
>
> Mark
>
> -----Original Message-----
> From: Tony Hlabse [mailto:[EMAIL PROTECTED]]
> Sent: Monday, 6 January 2003 11:45
> To: Exchange Discussions
> Subject: Re: Internet Email Blackhole
>
>
> What happens if you send mail via a telnet session from the server where
the
> user's mailbox resides. Does it get sent?
>
> ----- Original Message ----- 
> From: "Brown, Mark" <[EMAIL PROTECTED]>
> To: "Exchange Discussions" <[EMAIL PROTECTED]>
> Sent: Sunday, January 05, 2003 7:40 PM
> Subject: RE: Internet Email Blackhole
>
>
> > If it was a routing problem wouldn't I be able to find where the mail
> > was going?  Wouldn't it be queued somewhere?
> >
> > Mark
> >
> > -----Original Message-----
> > From: Tony Hlabse [mailto:[EMAIL PROTECTED]]
> > Sent: Monday, 6 January 2003 11:38
> > To: Exchange Discussions
> > Subject: Re: Internet Email Blackhole
> >
> >
> > Hope you let us know what the solution is after you call PSS. It still
> > sounds like a routing problem though. Good Luck
> >
> >
> > ----- Original Message -----
> > From: "Brown, Mark" <[EMAIL PROTECTED]>
> > To: "Exchange Discussions" <[EMAIL PROTECTED]>
> > Sent: Sunday, January 05, 2003 7:06 PM
> > Subject: RE: Internet Email Blackhole
> >
> >
> > > The GWART shows the correct information though.  That's what I don't
> > > understand.
> > >
> > > All of our sites have a Frame Relay connection to an Telstra
> > > intranet product that provides connectivity within our organisation
> > > (Private IP addresses).  Telstra also provides internet access
> > > through the same Frame Relay service using NAT.  So all our machines
> > > have access to the internet. Each Exchange server is configured to
> > > send external email from that site
> > via
> > > their own IMS.  Each site has 1 Exchange server.  The site that is
> > > having problems originally had 1 Exchange server, I built a new
> > > server to replace it, moved everything across.  Stopped all the
> > > services on the first and verified everything was working.  Once the
> > > server was deleted Internet
> > email
> > > stopped working for that site only.  My workaround is to send all
> > > email
> > via
> > > a different site (increased the cost for the IMS in this site to 10,
> > > made sure the directory was replicated properly and recalculated the
> > > routing), now internet email is working, but this is not a very cost
> > > effective solution.  Internet email Traffic is now being sent from
> > > here onto the
> > Frame
> > > Relay to the other site, then back onto the Frame Relay to go out to
> > > the Internet.
> > >
> > >
> > > Mark
> > >
> > > -----Original Message-----
> > > From: Charles Marriott [mailto:[EMAIL PROTECTED]]
> > > Sent: Monday, 6 January 2003 10:59
> > > To: Exchange Discussions
> > > Subject: RE: Internet Email Blackhole
> > >
> > >
> > > Likely a GWART issue. You probably need to cycle through and do
> > recal/update
> > > in some orderly fashion in your org.
> > >
> > > How many physical ways do you have out to the Inet?
> > >
> > > -----Original Message-----
> > > From: [EMAIL PROTECTED]
> > > [mailto:[EMAIL PROTECTED]]On Behalf Of Brown, Mark
> > > Sent: Sunday, January 05, 2003 4:49 PM
> > > To: Exchange Discussions
> > > Subject: RE: Internet Email Blackhole
> > >
> > >
> > > No.  From a users point of view the mail goes as normal.  No bounced
> > > message.  The external recipient never receives the email.  I sent
> > > several messages to an external account of mine on Friday to test
> > > that haven't
> > been
> > > received, I haven't received any bounced messages.  If I track one
> > > of
> > these
> > > messages I get Message Submitted by Mark Brown.  That's it.  It
> > > doesn't go anywhere else.  If I track a message before the problem
> > > it gets submitted
> > to
> > > the correct IMC and tracked properly.
> > >
> > > Mark
> > >
> > > -----Original Message-----
> > > From: Charles Marriott [mailto:[EMAIL PROTECTED]]
> > > Sent: Monday, 6 January 2003 10:43
> > > To: Exchange Discussions
> > > Subject: RE: Internet Email Blackhole
> > >
> > >
> > > Well, it goes somewhere!
> > >
> > > When users compose and send mail do messages stay in the users
> > > outboxes?
> > >
> > > -----Original Message-----
> > > From: [EMAIL PROTECTED]
> > > [mailto:[EMAIL PROTECTED]]On Behalf Of Brown, Mark
> > > Sent: Sunday, January 05, 2003 4:36 PM
> > > To: Exchange Discussions
> > > Subject: RE: Internet Email Blackhole
> > >
> > >
> > > I moved all folders including all hidden folders.  I moved all
> > > connectors,
> > I
> > > created a new IMS.  I turned all the services off from the first
> > > server,
> > ran
> > > like that for a week with no lost email.  Site Connectors all work,
> > > Directory Replication all works, I can send internet email via
> > > another
> > site.
> > > As soon as I deleted the first server in the site Internet Email
> > > stopped working.  It doesn't go anywhere.  Message Tracking shows
> > > the message
> > being
> > > submitted by the user, but it doesn't go anywhere else.
> > >
> > > Mark
> > >
> > > -----Original Message-----
> > > From: Charles Marriott [mailto:[EMAIL PROTECTED]]
> > > Sent: Monday, 6 January 2003 10:36
> > > To: Exchange Discussions
> > > Subject: RE: Internet Email Blackhole
> > >
> > >
> > > Did you move all the appropriate folders to the other server before
> > > you
> > got
> > > rid of the 1st one?
> > >
> > > -----Original Message-----
> > > From: [EMAIL PROTECTED]
> > > [mailto:[EMAIL PROTECTED]]On Behalf Of Brown, Mark
> > > Sent: Sunday, January 05, 2003 4:08 PM
> > > To: Exchange Discussions
> > > Subject: RE: Internet Email Blackhole
> > >
> > >
> > > Yes
> > >
> > > -----Original Message-----
> > > From: Charles Marriott [mailto:[EMAIL PROTECTED]]
> > > Sent: Monday, 6 January 2003 10:05
> > > To: Exchange Discussions
> > > Subject: RE: Internet Email Blackhole
> > >
> > >
> > > Was it the original and 1st server in the site?
> > >
> > > -----Original Message-----
> > > From: [EMAIL PROTECTED]
> > > [mailto:[EMAIL PROTECTED]]On Behalf Of Brown, Mark
> > > Sent: Sunday, January 05, 2003 2:55 PM
> > > To: Exchange Discussions
> > > Subject: RE: Internet Email Blackhole
> > >
> > >
> > > -----Original Message-----
> > > From: Roger Seielstad [mailto:[EMAIL PROTECTED]]
> > > Sent: Friday, 3 January 2003 22:49
> > > To: Exchange Discussions
> > > Subject: RE: Internet Email Blackhole
> > >
> > > >My first guess is to look at the GWART and see what's showing as
> > > >the actual
> > > options for  >SMTP message delivery (you can also look at the site
> > > addressing properties on the routing >tab). That should tell you
> > > where
> the
> > > mail is going. Try forcing replication and then     >recalculating
> routing
> > > to see if the GWART changes.
> > >
> > > GWART is fine.  It shows the workaround that I have put into place.
> > Namely
> > > that Site2Exchange via a site connector to Site2 is the primary SMTP
> > > route and the secondary SMTP route is Internet Mail Connector on
> > > Exchange1.
> > >
> > > >Pay particular attention to the address space assigned to the IMS,
> > > >and also
> > > verify all   >IMS settings.
> > >
> > > Address space for the IMS is currently SMTP * 10 Organization.
> > > Prior to
> > the
> > > workaround it was SMTP * 1 Organization.
> > >
> > > Internet email was working 100% with the first exchange server
> > > (Exchange)still in the site but with all services stopped.  As soon
> > > as I deleted the server out of the site Internet email disappears
> > > into a black hole.  It isn't getting delivered at all.
> > >
> > > Mark
> > >
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