Ok - with the work around in place, I'd think the next step would be to
remove and reinstall the IMS on the server.

I'd also think that you missed something when removing the first server from
the site - have you followed every step in Q152959?

------------------------------------------------------
Roger D. Seielstad - MCSE
Sr. Systems Administrator
Inovis - Formerly Harbinger and Extricity
Atlanta, GA


> -----Original Message-----
> From: Brown, Mark [mailto:[EMAIL PROTECTED]] 
> Sent: Sunday, January 05, 2003 7:06 PM
> To: Exchange Discussions
> Subject: RE: Internet Email Blackhole
> 
> 
> The GWART shows the correct information though.  That's what I don't
> understand.  
> 
> All of our sites have a Frame Relay connection to an Telstra intranet
> product that provides connectivity within our organisation (Private IP
> addresses).  Telstra also provides internet access through 
> the same Frame
> Relay service using NAT.  So all our machines have access to 
> the internet.
> Each Exchange server is configured to send external email 
> from that site via
> their own IMS.  Each site has 1 Exchange server.  The site 
> that is having
> problems originally had 1 Exchange server, I built a new 
> server to replace
> it, moved everything across.  Stopped all the services on the 
> first and
> verified everything was working.  Once the server was deleted 
> Internet email
> stopped working for that site only.  My workaround is to send 
> all email via
> a different site (increased the cost for the IMS in this site 
> to 10, made
> sure the directory was replicated properly and recalculated 
> the routing),
> now internet email is working, but this is not a very cost effective
> solution.  Internet email Traffic is now being sent from here 
> onto the Frame
> Relay to the other site, then back onto the Frame Relay to go 
> out to the
> Internet.
> 
> 
> Mark
> 
> -----Original Message-----
> From: Charles Marriott [mailto:[EMAIL PROTECTED]] 
> Sent: Monday, 6 January 2003 10:59
> To: Exchange Discussions
> Subject: RE: Internet Email Blackhole
> 
> 
> Likely a GWART issue. You probably need to cycle through and 
> do recal/update
> in some orderly fashion in your org.
> 
> How many physical ways do you have out to the Inet?
> 
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Brown, Mark
> Sent: Sunday, January 05, 2003 4:49 PM
> To: Exchange Discussions
> Subject: RE: Internet Email Blackhole
> 
> 
> No.  From a users point of view the mail goes as normal.  No bounced
> message.  The external recipient never receives the email.  I 
> sent several
> messages to an external account of mine on Friday to test 
> that haven't been
> received, I haven't received any bounced messages.  If I 
> track one of these
> messages I get Message Submitted by Mark Brown.  That's it.  
> It doesn't go
> anywhere else.  If I track a message before the problem it 
> gets submitted to
> the correct IMC and tracked properly.
> 
> Mark
> 
> -----Original Message-----
> From: Charles Marriott [mailto:[EMAIL PROTECTED]]
> Sent: Monday, 6 January 2003 10:43
> To: Exchange Discussions
> Subject: RE: Internet Email Blackhole
> 
> 
> Well, it goes somewhere!
> 
> When users compose and send mail do messages stay in the 
> users outboxes?
> 
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Brown, Mark
> Sent: Sunday, January 05, 2003 4:36 PM
> To: Exchange Discussions
> Subject: RE: Internet Email Blackhole
> 
> 
> I moved all folders including all hidden folders.  I moved 
> all connectors, I
> created a new IMS.  I turned all the services off from the 
> first server, ran
> like that for a week with no lost email.  Site Connectors all work,
> Directory Replication all works, I can send internet email 
> via another site.
> As soon as I deleted the first server in the site Internet 
> Email stopped
> working.  It doesn't go anywhere.  Message Tracking shows the 
> message being
> submitted by the user, but it doesn't go anywhere else.
> 
> Mark
> 
> -----Original Message-----
> From: Charles Marriott [mailto:[EMAIL PROTECTED]]
> Sent: Monday, 6 January 2003 10:36
> To: Exchange Discussions
> Subject: RE: Internet Email Blackhole
> 
> 
> Did you move all the appropriate folders to the other server 
> before you got
> rid of the 1st one?
> 
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Brown, Mark
> Sent: Sunday, January 05, 2003 4:08 PM
> To: Exchange Discussions
> Subject: RE: Internet Email Blackhole
> 
> 
> Yes
> 
> -----Original Message-----
> From: Charles Marriott [mailto:[EMAIL PROTECTED]]
> Sent: Monday, 6 January 2003 10:05
> To: Exchange Discussions
> Subject: RE: Internet Email Blackhole
> 
> 
> Was it the original and 1st server in the site?
> 
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Brown, Mark
> Sent: Sunday, January 05, 2003 2:55 PM
> To: Exchange Discussions
> Subject: RE: Internet Email Blackhole
> 
> 
> -----Original Message-----
> From: Roger Seielstad [mailto:[EMAIL PROTECTED]]
> Sent: Friday, 3 January 2003 22:49
> To: Exchange Discussions
> Subject: RE: Internet Email Blackhole
> 
> >My first guess is to look at the GWART and see what's showing as the 
> >actual
> options for  >SMTP message delivery (you can also look at the site
> addressing properties on the routing >tab). That should tell 
> you where the
> mail is going. Try forcing replication and then     
> >recalculating routing
> to see if the GWART changes.
> 
> GWART is fine.  It shows the workaround that I have put into 
> place.  Namely
> that Site2Exchange via a site connector to Site2 is the 
> primary SMTP route
> and the secondary SMTP route is Internet Mail Connector on Exchange1.
> 
> >Pay particular attention to the address space assigned to 
> the IMS, and 
> >also
> verify all   >IMS settings.
> 
> Address space for the IMS is currently SMTP * 10 
> Organization.  Prior to the
> workaround it was SMTP * 1 Organization.
> 
> Internet email was working 100% with the first exchange server
> (Exchange)still in the site but with all services stopped.  
> As soon as I
> deleted the server out of the site Internet email disappears 
> into a black
> hole.  It isn't getting delivered at all.
> 
> Mark
> 
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