Interestingly, I had similar problems with FM 10 last night but not today. It 
is fully patched and running on Windows 7 Ultimate (also up to date), 3.2 GHz 
machine, 12 GB RAM, 1 terabyte of free space. I changed nothing, but got the 
message saying that an appropriate printer could not be found.  Today, it’s 
working, and all I did was to reboot.


Stumped in Ypsilanti. 


Jack DeLand, CSM | 734 972 3026 (cell) | jack.deland (skype) |


[] On Behalf Of Ken Poshedly
Sent: Wednesday, August 21, 2013 11:14 AM
Subject: problems creating pdf files from FM11


The subject line says just what it is.



*       I'm on a Windows XP terminal with FM8 and Adobe Acrobat 9 Professional.
*       The other three writers are on Windows 7 terminals with FM11 and Adobe 
Acrobat 10 Professional.
*       We create pdf files by printing to the Adobe "printer" to get a ps 
(postscript) file, then running that through Distiller.


All worked OK through Wednesday, but not today (Thursday).

While I _can_ continue to successfully create pdf files as described, at least 
two of the other three guys can't.


What we've done:

*       Saved a sample file down to mif version 7 onto our network drive for me 
to open in FM8.
*       I open the sample file in FM8 but still can't create a ps file (always 
"0 kb" file size results) from that sample file.
*       This is true whether I try it straight from the mif file or save it as 
an FM8 file and then try it.

Nobody had consciously changed anything on their terminals over the course of 
Wednesday to cause this today.


And yes, I've made sure that the "Rely on system fonts only" checkbox is 
UNchecked when they and I try to create a ps file using the sample FM11 file.


My suggested fix is for the three to remain on Windows 7 but reinstall FM8 
since we here only output pdf files for hardcopy distribution anyway. That's a 
losing battle, however, even though it would increase our productivity 
immensely -- at least in the short term.


Help please.


-- Ken in Atlanta



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