I'm not sure exactly what they were trying to explain, but I'm not aware of any changes in FM's ability to work with files across networks. In fact, FM has been able to use HTTP locations for linked files for multiple versions now.
Sounds like the tech support person was grabbing at straws. -Matt Matt Sullivan technical communication | online training | eLearning twitter: @mattrsullivan phone: 714 960-6840 On Feb 13, 2013, at 8:55 AM, Ken Poshedly <poshedly at bellsouth.net> wrote: > FWIW, > > I just learned from Adobe tech support (via phone call) that the permissions > in FrameMaker 11.0 have been modified so that the data files should also be > on the same hard drive where FM 11.0 is installed. Working across drives (FM > here, data files there) is no longer an accepted practice -- at least not > with FM11. > > I guess this explains the flaky, intermittent nature of my coworker's FM > crashes because that (the "wrong" way is just how we've been doing things > here. > > Incidentally, I'm still using FM 8.0 the "wrong" way and with no crashes. > > -- Ken in Atlanta > > From: Ken Poshedly <poshedly at bellsouth.net> > To: techwr-l at techwr-l.com > Sent: Wed, February 13, 2013 10:47:05 AM > Subject: "FrameMaker has detected a problem and must quit" Really?! > > To all, > > Please excuse this x-posting (Framemaker list), but no replies at all from > there > so far. > > My coworker is running FrameMaker 11.0 and is frustrated because twice this > morning, FrameMaker crashed on his terminal (luckily creating recovery > files, > though). > > The warning pop-up window that displayed announcing this glorious impending > shutdown stated "Internal Error 11014, 8122692, 8122986, 10866845. . . " > > We have looked at the extremely cryptic error log file that was generated and > of > course, it's as clear as mud to me. > > Note that my coworker prefers to keep his book and all member chapter files > open. He also prefers to embed all his graphics so the various chapter file > sizes are MUCH larger than if the graphics were referenced. Thus, the > following: > > Title page with copyright page -- 835 Kb (no graphics) > TOC -- 870 Kb (again, no graphics) > Section 1 -- 4,740 Kb > Section 2 -- 8,720 Kb > Section 3 -- 14,983 Kb > Section 4 -- 45,815 Kb > Section 5 -- 22,066 Kb > Section 6 -- 53,033 Kb > > For instance, Section 6 is 89 pages in length with all graphics (strictly > line > art) embedded and the file size is 53,033 Kb (that's a little over 53 > megabytes). In a previous version of this manual (when the graphics were > referenced), the file size was just a mere fraction of this (perhaps 20 Kb > or > 30 Kb). > > His computer is a "TRISTAR" pc, with an Intel Core2 Duo CPU, E8500 @ 3.16 > Ghz, > 3.17 Ghz, 3.24 Gigabytes of RAM; running Windows XP Professional, Version > 2002, > Service Pack 3. > > So the questions: > > * What do those internal error numbers specifically mean? > * Is/are the error/errors caused by a hardware problem or a software > problem? > -- Ken in Atlanta > ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ > STC Vice President Nicky Bleiel is giving a free webinar on best practices > for creating mobile help. > > Learn more: http://bit.ly/WNaCzd > > ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ > > You are currently subscribed to TECHWR-L as poshedly at bellsouth.net. > > To unsubscribe send a blank email to > techwr-l-leave at lists.techwr-l.com > > > Send administrative questions to admin at techwr-l.com. Visit > http://www.techwhirl.com/email-discussion-groups/ for more resources and info. > > Looking for articles on Technical Communications? Head over to our online > magazine at http://techwhirl.com > > Looking for the archived Techwr-l email discussions? Search our public email > archives @ http://techwr-l.com/archives > _______________________________________________ > > > You are currently subscribed to framers as matt at mattrsullivan.com. > > Send list messages to framers at lists.frameusers.com. > > To unsubscribe send a blank email to > framers-unsubscribe at lists.frameusers.com > or visit > http://lists.frameusers.com/mailman/options/framers/matt%40mattrsullivan.com > > Send administrative questions to listadmin at frameusers.com. Visit > http://www.frameusers.com/ for more resources and info. -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.frameusers.com/pipermail/framers/attachments/20130213/a57c91f9/attachment.html>