Ken, I think you are wrong. The tone has not been argumentative, but several people (myself included) have merely been saying the same/ similar things.
Now, if your co-worker is still experiencing problems with opening files across the network then you need to look at the local installation. Kapil has said there is no new bug in FM 11 that would prevent it from opening and working with files on a network and that FM 11 does the same that earlier versions did. I don't think you can justifiably blame FM in this case. That being said, we have no idea of what hardware and software comprise your network, nor do we know anything about the software or configuration on the PC on which FM is installed. Any of those may be contributing factors. The advice you received is the easy out. It rules out two thirds of possible problems and in this case it appears the cause may be somewhere in that two thirds. This same outcome has been observed by listers but with a range of causes. Good luck. Alan On 16/02/2013, at 2:54 AM, Ken Poshedly wrote: > To all, > > Maybe I'm wrong but the argumentative tone of all of this with > regards to my question is the pits. > > As far as I'm concerned: > 1. Contact Shekhar at tcssup at adobe.com and discuss it with him. > 2. We did what he told us to do. > 3. No more problems (so far). > > OK? > > -- Ken > -- AlphaByte PO Box 1941, Auckland, 1140 New Zealand http://www.alphabyte.co.nz