Glen writes:

"That interaction successfully grabbed his attention."

My observation is that it is not necessarily helpful to others' concentration 
to interrupt them and to try to control the conversation.    I don't see 
doctors as any different from any other specialist, in spite of the fact they 
try to raise themselves above others through authoritarian signals like wearing 
lab coats and having nurses on a humiliatingly-short leash.   As a result, 
people have too high of expectations of them, and thus malpractice insurance 
contributes to the high cost of medical care.   

Marcus

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