Hi Charles, Yeah, the first year was rough, but things have settled down allot now that Monte keys are going out and the customers that pre-ordered Monte are at least civil with me now. Me and my wife are doing our best to get keys to valid users even sometimes going the extra mile to make sure we fulfill as many of those pre-orders from Alchemy as possible. As for the bad tempered customers anyone who works with the general public can tell you it is like that everywhere. When I was growing up my mom use to work at fast food restaurants for a living and she would get home from work and tell me story after story about how bad mannered, rude, pushy, impatient, this or that customer was while she was on drive threw or working up front with the cash register. If the person fixing the sandwitches in the kitchen screwed up the customer's sandwitch my mom got the blame. If it was in the middle of rush hour and the restaurant was under staffed that day and the customner's food showed up to late my mom got the blame. If the ice machine was empty my mom got the blame. Basically customers would usually blame the person they saw standing in the drive threw window or at the counter for all their complaints rather than blaming the worker in the kitchen who screwed up the sandwitch, the worker who's job it was for filling the ice machine, blaming the weather for several employees going sick that day, etc. When I was a teenager my mom quit fast food and went to work at Wal-mart. While it was an improvement there were just as equally nasty and bad tempered customers there as well. For example, she worked in the one hour photo department. If you were just one millisecond over the one hour time limit some customer or other would start making a stink about they want there photos right now, I want to speak to your superviser, etc. Never mind the fact that the photos won't finish developing for another 5 minutes or so. Bottom line, some people were natural born brats, with nasty temperments, and even if they are adults someone needs to take them out and give them a good spanking because they have the IQ and mentality of a 3-year old who pitches a fit when he can't have a cookie before dinner. In fact, given the choice I would take the tempermental 3-year old as I have one and at least you can control their tempers by giving them time out or whatever.
Charles Rivard wrote: > I know it's been rough, but you've handled it, giving your best shot at > being fair to blind gamers and doing the right thing by us. I, for one, > appreciate it. This way of dealing with an awful situation should be kept > in mind by those who might order from you in the future. I hope it pays > off. Thanks. > --- > Shepherds are the best beasts. > --- Gamers mailing list __ [email protected] If you want to leave the list, send E-mail to [EMAIL PROTECTED] You can make changes or update your subscription via the web, at http://audyssey.org/mailman/listinfo/gamers_audyssey.org. All messages are archived and can be searched and read at http://www.mail-archive.com/[EMAIL PROTECTED] If you have any questions or concerns regarding the management of the list, please send E-mail to [EMAIL PROTECTED]
