Amen
----- Original Message ----- 
From: "Thomas Ward" <[EMAIL PROTECTED]>
To: "Gamers Discussion list" <[email protected]>
Sent: Saturday, December 29, 2007 4:34 PM
Subject: Re: [Audyssey] Montezuma Alchemy Pre-order confusion


> Hi Charles,
> Yeah, the first year was rough, but things have settled down allot now
> that Monte keys are going out and the customers that pre-ordered Monte
> are at least civil with me now. Me and my wife are doing our best to get
> keys to valid users even sometimes going the extra mile to make sure we
> fulfill as many of those pre-orders from Alchemy as possible.
> As for the bad tempered customers anyone who works with the general
> public can tell you it is like that everywhere. When I was growing up my
> mom use to work at fast food restaurants for a living and she would get
> home from work and tell me story after story about how bad mannered,
> rude, pushy, impatient, this or that customer was while she was on drive
> threw or working up front with the cash register. If the person fixing
> the sandwitches in the kitchen screwed up the customer's sandwitch my
> mom got the blame. If it was in the middle of rush hour and the
> restaurant was under staffed that day and the customner's food showed up
> to late my mom got the blame. If the ice machine was empty my mom got
> the blame. Basically customers would usually blame the person they saw
> standing in the drive threw window or at the counter for all their
> complaints rather than blaming the worker in the kitchen who screwed up
> the sandwitch, the worker who's job it was for filling the ice machine,
> blaming the weather for several employees going sick that day, etc.
> When I was a teenager my mom quit fast food and went to work at
> Wal-mart. While it was an improvement there were just as equally nasty
> and bad tempered customers there as well. For example, she worked in the
> one hour photo department. If you were just one millisecond over the one
> hour time limit some customer or other would start making a stink about
> they want there photos right now, I want to speak to your superviser,
> etc. Never mind the fact that the photos won't finish developing for
> another 5 minutes or so.
> Bottom line, some people were natural born brats, with nasty
> temperments, and even if they are adults someone needs to take them out
> and give them a good spanking because they have the IQ and mentality of
> a 3-year old who pitches a fit when he can't have a cookie before
> dinner. In fact, given the choice I would take the tempermental 3-year
> old as I have one and at least you can control their tempers by giving
> them time out or whatever.
>
> Charles Rivard wrote:
>> I know it's been rough, but you've handled it, giving your best shot at
>> being fair to blind gamers and doing the right thing by us.  I, for one,
>> appreciate it.  This way of dealing with an awful situation should be 
>> kept
>> in mind by those who might order from you in the future.  I hope it pays
>> off.  Thanks.
>> ---
>> Shepherds are the best beasts.
>>
>
>
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