Von: "Joao S. O. Bueno Calligaris" <[EMAIL PROTECTED]>
> You see, the GIMP is not exactly with exceeding developer resources,
> and every single person I see trying to approach the project either
> here or over bugzilla gets a rude answer that might have turned then
> away for good.
There are canned messages in Bugzilla. In my opinion, they are a bit too
friendly - I know for sure that I'd get annoyed by ten "Thanks" for bugs that
are closed as duplicates.
Their main problem, is that besides a firendly "Thanks" and some explanatory
text about why the bug is in its current state now, there's no further helpful
information, like "this bug is a duplicate[...] you can check for existing bugs
I've talked to one of the Bugzilla maintainers about this, but so far nothing
has happened (he didn't make any prmises, to be fair). Maybe this should be
> "we don't take bug reports against outdated development versions
> "Please, post bugs only using the latest development version. "
We do have a list etiquette at http://www.gimp.org/mail_lists.html. I'd like to
suggest that it is moved above the mailing lists, maybe it will be read more
We even have a paragraph there about the situation above:
"Check your facts. Before reporting problems, check again. Make sure you
are following the intructions correctly and that your version is not
Maybe we should advertise it a bit more - standard gimp.org message footers,
In addition, I think that the list etiquette should point to the "smart
questions" guide: http://www.catb.org/~esr/faqs/smart-questions.html
Yes, I know that some think that this document is rude, but it has been
incredibly useful for me. I always go back and read it when I find myself
asking too many simple questions per time frame.
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