I'm still waiting for my order from November 12th. There was an out of stock "stop" on the order for a day until I picked a new frame and then I was promised 14 business day service. I'm helping my dad order some glasses online (his first online glasses purchase) and I recommended EBD as a 'premiere' provider of service. I hadn't had a problem with the pairs I ordered in the past. I'm not sure if it's something I did wrong, but the package claims to have been mailed last Friday, the 4th, and 8 days later it's still not here. Customer service has been perfunctory at best. My dad has been patient, so I hope the glasses are correct or I'll have lost him back to the $400/ pr. boutique shops.
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