Update! My order went back from "Shipped" to "Processing" status.

Busy signal or no answer when I try to call. Online chat isn't
available.

On Dec 11, 6:15 pm, vfrdirk <[email protected]> wrote:
> I'm still waiting for my order from November 12th. There was an out of
> stock "stop" on the order for a day until I picked a new frame and
> then I was promised 14 business day service. I'm helping my dad order
> some glasses online (his first online glasses purchase) and I
> recommended EBD as a 'premiere' provider of service. I hadn't had a
> problem with the pairs I ordered in the past. I'm not sure if it's
> something I did wrong, but the package claims to have been mailed last
> Friday, the 4th, and 8 days later it's still not here. Customer
> service has been perfunctory at best. My dad has been patient, so I
> hope the glasses are correct or I'll have lost him back to the $400/
> pr. boutique shops.

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