On Wed, 30 May 2001, Kurth Bemis wrote:
> from my viewpoint (which many ppl dislike) this is a HORRIBLE turn to ne
> linux movement.
>
> at USAExpress.net i get about one call a week from a clueless person.
>
> "i hate linux!!! it totally trashed all my windows files. and then once i
> got it installed i couldn't use my USB printer. don't buy linux...its
> horrible!"
The thing is, these problems are *not* exclusive to Linux.
In general, OS switches are hard. I've known plenty of people who have
trashed their Microsoft-based system by trying to switch to Windows NT or 2000
from 95/98/Me. I've even seen upgrades within 95/98/Me or NT3/NT4/Win2K hose
the registry or break all the installed software.
Installing a new OS is a hard thing to do, regardless of OS.
> they (linux manf) should at least put in a directory of LUGS or something
> that is a realy help for a newbie.
Better yet, they provide an 800 number and 90 days of installation support.
That is, after all, the *point* of buying a "commercial" Linux distribution.
What more do you want? There isn't any way to *force* these people to ask for
help when they need it.
Of course, there are plenty of people who buy the $2 CD and don't get
support. But they should be well aware that they are getting what they pay
for.
> I don't run redhack i run debian, so i have nobody to call...
And whose fault is that? You brag about not running "redhack", but yet you
sure sound like you needed their assistance at the time. Speaking of
PEBKAC...
> Linux isn't regular software...its for people who have a SEMI clue what
> thier doing. not for my grandmother :-)
Now you're comparing apples to oranges. Let's see your grandmother setup a
fully functional Microsoft Exchange server.
And, by the way, I know some grandmothers who would take offense at your
remark. :-)
--
Ben Scott <[EMAIL PROTECTED]>
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