On Wed, 30 May 2001, Benjamin Scott wrote:

> On Wed, 30 May 2001, Kurth Bemis wrote:
> > from my viewpoint (which many ppl dislike) this is a HORRIBLE turn to ne
> > linux movement.
> >
> > at USAExpress.net i get about one call a week from a clueless person.
> >
> > "i hate linux!!! it totally trashed all my windows files. and then once i
> > got it installed i couldn't use my USB printer.  don't buy linux...its
> > horrible!"
>
>   The thing is, these problems are *not* exclusive to Linux.

true - however these newbies see leo laporte talking about running quake3
on linux and that its faster blah blah blah...then decide to go do it
without knowing what the hell thier getting into.

>
>   In general, OS switches are hard.  I've known plenty of people who have
> trashed their Microsoft-based system by trying to switch to Windows NT or 2000
> from 95/98/Me.  I've even seen upgrades within 95/98/Me or NT3/NT4/Win2K hose
> the registry or break all the installed software.
>
>   Installing a new OS is a hard thing to do, regardless of OS.
>
> > they (linux manf) should at least put in a directory of LUGS or something
> > that is a realy help for a newbie.
>
>   Better yet, they provide an 800 number and 90 days of installation support.
> That is, after all, the *point* of buying a "commercial" Linux distribution.
> What more do you want?  There isn't any way to *force* these people to ask for
> help when they need it.
>

again - true.  however it needs to made VERY CLEAR that when you buy linux
unless you have a clue about what you doing...you're going to hose your
system.

>   Of course, there are plenty of people who buy the $2 CD and don't get
> support.  But they should be well aware that they are getting what they pay
> for.

from what i hear redhat support isn't anything to write home about.

>
> > I don't run redhack i run debian, so i have nobody to call...
>
>   And whose fault is that?  You brag about not running "redhack", but yet you
> sure sound like you needed their assistance at the time.  Speaking of
> PEBKAC...

HEY! this isn't about me! :-)  plus thats why i have you guys :-)  like
you scott....er...ben.. :-)

>
> > Linux isn't regular software...its for people who have a SEMI clue what
> > thier doing.  not for my grandmother :-)
>

i don't think so...i mean people are expecting a "windows" like operating
enviroment.  lets face it...at least 60% of all windows users have no clue
what c:\> is.

>   Now you're comparing apples to oranges.  Let's see your grandmother setup a
> fully functional Microsoft Exchange server.
>

can anybody do that? :-)

>   And, by the way, I know some grandmothers who would take offense at your
> remark.  :-)
>
> --
> Ben Scott <[EMAIL PROTECTED]>
> | The opinions expressed in this message are those of the author and do not |
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> | organization.  All information is provided without warranty of any kind.  |
>
>
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