Benjamin Scott said:
>On Wed, 30 May 2001, Kurth Bemis wrote:
>> true - however these newbies see leo laporte talking about running
quake3
>> on linux and that its faster blah blah blah...then decide to go do it
>> without knowing what the hell thier getting into.
>
> Nothing we can do will protect people from that. I have a friend who
>screwed themselves the exact same way, except *his* friend was boasting
about
>how good Windows 2000 was. Too bad his favorite game wouldn't run under
>Windows 2000, and the conversion from FAT -> NTFS is one way only...
I routinely have friends who ask me to fix their Windows problems. It's
getting to be less as I keep telling them I'm like a bad maid - I don't do
Windows ;-)
Basically, I see similar questions for both Linux and Windows. The
difference is that the folks say Linux is bad because they have the
issues, but Windows is ...."Well, that's the way Windows is, what's the
problem."
>
>> again - true. however it needs to made VERY CLEAR that when you buy
linux
>> unless you have a clue about what you doing...you're going to hose your
>> system.
>
> How come no one is demanding the same for Microsoft OSes? :-)
>
>>> Of course, there are plenty of people who buy the $2 CD and don't get
>>> support. But they should be well aware that they are getting what
they pay
>>> for.
>>
>> from what i hear redhat support isn't anything to write home about.
Neither is Microsoft's (in fact, most of the people who ask me about
Windows do so because they've figured out that MS charges to give the
answer of "reboot & reinstall")
>
> I haven't used it enough to say one way or the other, but consider: Their
>"in the box" support is installation support. It is intended to help the
>newbie figure out what a "filesystem" is or to get X up and running. If
you
>want help with, e.g., configuring Sendmail, you need to purchase a more
>advanced level of support. Ditto with Microsoft, BTW. They charge $300
an
>incident for Exchange help.
>
Yep. Emphasis is on "installation support." You do get 90 days priority
access to their Red Hat Network though, so you can automatically get the
upgrades.
>>>> I don't run redhack i run debian, so i have nobody to call...
>>>
>>> And whose fault is that? You brag about not running "redhack", but
yet you
>>> sure sound like you needed their assistance at the time. Speaking of
>>> PEBKAC...
>>
>> HEY! this isn't about me! :-) plus thats why i have you guys :-)
>
> And that's why we're here. But you brought it up: You said you had a hard
>time getting started with Linux. It is not the fault of Debian or the
Linux
>community in general that you dived in without knowing what to do, and
refused
>to pay for help.
BTW: You can pay Progeny for Debian Support.
>
>> i don't think so...i mean people are expecting a "windows" like
operating
>> enviroment.
>
> Any time someone asks me about Linux, I always tell them: This isn't
>MS-Windows. If you want MS-Windows, use MS-Windows. Linux can provide a
GUI,
>a desktop, a word processor, a spreadsheet, a browser, etc., but it will
not
>be the same as before. If you don't want to change -- then don't! I
don't
>think any of the distribution vendors are really guilty of this, either.
It
>is the fault of the people themselves -- they create their own
expectations,
>and dig their own traps. Again, there is nothing we can do about this.
People want to change, as long as they don't have to change ;-)
What you're doing is the most we can do - it's like Windows, but it's NOT
Windows. We can provide the functionality, but it won't be the same.
>
>> lets face it...at least 60% of all windows users have no clue what c:\>
>> is.
>
> And I know of Linux users that have no idea with $ is either, but they still
>use Linux without trouble.
>
>>> Now you're comparing apples to oranges. Let's see your grandmother
>>> setup a fully functional Microsoft Exchange server.
>>
>> can anybody do that? :-)
>
> LOL, but that was actually my point. You were complaining about setting up
>an email server -- that is hard to do. Your average email user has no
idea
>just what kind of complexity is involved in forwarding their Outlook
viruses
>around to all their friends. The fact that Windows 98 does not ship with
an
>email server is hardly our fault.
Even more - can your grandmother install Windows? Most people by
pre-installed, and then fight it when they should re-install. Linux they
buy and install. We HAVE to make the install easy.
jeff
-----------------------------------------------------------------------
Jeffry Smith Technical Sales Consultant Mission Critical Linux
[EMAIL PROTECTED] phone:603.930.9739 fax:978.446.9470
-----------------------------------------------------------------------
Thought for today: Guido /gwee'do/ or /khwee'do/
Without qualification,
Guido van Rossum (author of Python). Note that Guido answers to
English /gwee'do/ but in Dutch it's /khwee'do/.
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