I'm not sure what is up with your computer, and still can't follow what
you are describing. (apparent lack of screenshots) but if you are
getting 'insufficient permissions' trying to save a file no matter what
browser you are using, I'd bet dimes to dollars you're trying to save to
a folder you don't have permissions to save to.
Solve that first.
Perhaps that might involve a new user account, but likely just trying
different save locations might do the trick.
You never said *where* you were trying to save the file, and if that was
indeed your user's default 'downloads' directory.
So far, this doesn't appear to be an issue with GnuCash, but rather your
computer, your user account on that computer, or your browser. (and/or
your anti-virus and its settings)
Best of luck.
Regards,
Adrien
On 1/2/26 6:57 AM, barrym via gnucash-user wrote:
Sorry Adrian (and the list), I didn't send to 'reply list' You are
correct that other users can help....
OK, I'll take your advice and try with another browser. I have been long
enough in the software business to remember when Google started!! I
never used it then and don't know if I can avoid it, too much nagging to
spend money....
I have messaged Avast to see whether I can 'suspend' it and see if that
works.
I cannot understand why I am unable to install a new version, the app
disappeared, the GNU files are still there, but I cannot get at them, a
bit of a pain as I am at yearend.....
But... using Firefox On 01/01/2026 19:28, Adrien Monteleone wrote:
That is the same message I got before the Vivaldi message came up.
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