Hi Paul,

The "Action" and "Memo" is the key here.  This is NOT double-line mode.
In Double Line Mode you would see "Notes".  You're not seeing that, so
you're not actually in double-line mode.

The "Action" and "Memo" implies you're in "expanded split mode", either
because you've turned on Auto-Split Ledger or Transaction Journal Modes. 
You can also get this by clicking the "Show Splits" button.

Please check those settings.

-derek

On Thu, February 19, 2026 6:48 am, Paul Feakins via gnucash-user wrote:
> Maf - thanks, but in "Edit -> Preferences -> Register Defaults", Double
> Line is unchecked.
>
> Stan - my view is "View » Basic Ledger".
>
> Let me re-state the problem as simply as I can:
>
> Despite, "Edit -> Preferences -> Register Defaults", Double Line
> unchecked, when I double-click an account, it opens in Double Line view
> and I must go to "View > [uncheck] Double Line" before the extra lines
> disappear and I can get more transactions on the screen.
>
> So it appears GnuCash is ignoring my Preferences.
>
> For further clarify, the extra line that appears shows placeholder text
> of "Action" in the Ref column and "Memo" in the Customer column.
>
>
>
>
>
>
> Kind regards,
>
>
>     Paul Feakins
>
> Managing Director
>
>
>
>
>       Antropy.co.uk <https://antropy.co.uk>
>
>       Antropy Ltd, Crawley Business Centre, Stephenson Way, Crawley, RH10 1TN
> <https://maps.app.goo.gl/QQ2iBRDE5mHuHA7G6>
>
>
>
> Antropy Ltd | Reg No: 06468795 | Registered in England & Wales
>
>
>
>
> On 19/02/2026 05:00, Maf. King wrote:
>> Hi Paul,
>>
>> The settings in Edit -> Preferences -> Register Defaults may have some
>> bearing
>> too,in addition to Stan's ideas.
>>
>> HTH,
>> Maf.
>>
>>
>> On Wednesday, 18 February 2026 21:36:24 GMT Stan Brown (using GC 4.14)
>> wrote:
>>> If I understand correctly, I don't think this is a bug. I think you may
>>> be conflating two types of "double-line" transactions.
>>>
>>> (1) View » Double line. This adds a line to each transaction in the
>>> register, on which you can type Notes. (The Description field is always
>>> available, and I confess I've never found a use for Notes.)
>>>
>>> (2) View » Basic Ledger / Auto-Split Ledger / Transaction Journal.
>>> * Basic ledger shows only the splits that belong to the account in this
>>> register. if you want to see all the splits in a transaction, click on
>>> the transaction and then click Split in the toolbar at the top.
>>> * Auto-Split Ledger is the same except that whenever you are in a
>>> particular transaction all splits for that transaction are shown.
>>> * Transaction Journal always shows all splits in every transaction in
>>> this register, each split on a separate line. Since most transactions
>>> contain just two splits, this can look like a "double-line mode".
>>>
>>> I recommend you try each of these four settings in a register of yours.
>>> Now that you know what to look for they should make more sense.
>>>
>>> Stan Brown
>>> Tehachapi, CA, USA
>>> https://BrownMath.com
>>>
>>> On 2026-02-18 03:33, Paul Feakins via gnucash-user wrote:
>>>> Not sure if this is the right email address to send this type of
>>>> question to, but I'm finding that even with double-line view
>>>> unchecked,
>>>> accounts usually default to double-line view anyway meaning I have to
>>>> go
>>>> View > Double Line.
>>>>
>>>> Is this a bug?
>>>>
>>>> I'm on Kubuntu 24.04.
>>>>
>>>> GnuCash Version: 5.5
>>>> Build ID: 5.5+(2023-12-16)
>>>> Finance::Quote: 1.59
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-- 
       Derek Atkins                 617-623-3745
       [email protected]             www.ihtfp.com
       Computer and Internet Security Consultant

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