Yes, screenshots are allowed so long as you send them as actual attachments. Inline images get blocked.
Attached here are what double-line mode and split-mode look like. From your description it's split-mode. But yes, a screenshot should help. Also show us your Edit -> Preferences -> Register Defaults page. Thanks, -derek On Thu, February 19, 2026 7:22 am, Paul Feakins wrote: > Hi Derek, > > I appreciate the reply but logically I MUST be in "Double Line" mode > because when I go to "View > Double Line", the extra lines disappear. > > I have developed a habit of pressing Alt+V, D immediately on opening an > account, but I would really rather it respected my preference. > > I may be running an old build, but it is the one that's in the Kubuntu > repositories: > > Version: 5.5 > Build ID: 5.5+(2023-12-16) > Finance::Quote: 1.59 > > Happy to attach screenshots if this list allows? > > > > > > > Kind regards, > > > Paul Feakins > > Managing Director > > > > > Antropy.co.uk <https://antropy.co.uk> > > Antropy Ltd, Crawley Business Centre, Stephenson Way, Crawley, RH10 1TN > <https://maps.app.goo.gl/QQ2iBRDE5mHuHA7G6> > > > > Antropy Ltd | Reg No: 06468795 | Registered in England & Wales > > > > > On 19/02/2026 12:18, Derek Atkins wrote: >> Hi Paul, >> >> The "Action" and "Memo" is the key here. This is NOT double-line mode. >> In Double Line Mode you would see "Notes". You're not seeing that, so >> you're not actually in double-line mode. >> >> The "Action" and "Memo" implies you're in "expanded split mode", either >> because you've turned on Auto-Split Ledger or Transaction Journal Modes. >> You can also get this by clicking the "Show Splits" button. >> >> Please check those settings. >> >> -derek >> >> On Thu, February 19, 2026 6:48 am, Paul Feakins via gnucash-user wrote: >>> Maf - thanks, but in "Edit -> Preferences -> Register Defaults", Double >>> Line is unchecked. >>> >>> Stan - my view is "View » Basic Ledger". >>> >>> Let me re-state the problem as simply as I can: >>> >>> Despite, "Edit -> Preferences -> Register Defaults", Double Line >>> unchecked, when I double-click an account, it opens in Double Line view >>> and I must go to "View > [uncheck] Double Line" before the extra lines >>> disappear and I can get more transactions on the screen. >>> >>> So it appears GnuCash is ignoring my Preferences. >>> >>> For further clarify, the extra line that appears shows placeholder text >>> of "Action" in the Ref column and "Memo" in the Customer column. >>> >>> >>> >>> >>> >>> >>> Kind regards, >>> >>> >>> Paul Feakins >>> >>> Managing Director >>> >>> >>> >>> >>> Antropy.co.uk<https://antropy.co.uk> >>> >>> Antropy Ltd, Crawley Business Centre, Stephenson Way, Crawley, RH10 >>> 1TN >>> <https://maps.app.goo.gl/QQ2iBRDE5mHuHA7G6> >>> >>> >>> >>> Antropy Ltd | Reg No: 06468795 | Registered in England & Wales >>> >>> >>> >>> >>> On 19/02/2026 05:00, Maf. King wrote: >>>> Hi Paul, >>>> >>>> The settings in Edit -> Preferences -> Register Defaults may have some >>>> bearing >>>> too,in addition to Stan's ideas. >>>> >>>> HTH, >>>> Maf. >>>> >>>> >>>> On Wednesday, 18 February 2026 21:36:24 GMT Stan Brown (using GC 4.14) >>>> wrote: >>>>> If I understand correctly, I don't think this is a bug. I think you >>>>> may >>>>> be conflating two types of "double-line" transactions. >>>>> >>>>> (1) View » Double line. This adds a line to each transaction in the >>>>> register, on which you can type Notes. (The Description field is >>>>> always >>>>> available, and I confess I've never found a use for Notes.) >>>>> >>>>> (2) View » Basic Ledger / Auto-Split Ledger / Transaction Journal. >>>>> * Basic ledger shows only the splits that belong to the account in >>>>> this >>>>> register. if you want to see all the splits in a transaction, click >>>>> on >>>>> the transaction and then click Split in the toolbar at the top. >>>>> * Auto-Split Ledger is the same except that whenever you are in a >>>>> particular transaction all splits for that transaction are shown. >>>>> * Transaction Journal always shows all splits in every transaction in >>>>> this register, each split on a separate line. Since most transactions >>>>> contain just two splits, this can look like a "double-line mode". >>>>> >>>>> I recommend you try each of these four settings in a register of >>>>> yours. >>>>> Now that you know what to look for they should make more sense. >>>>> >>>>> Stan Brown >>>>> Tehachapi, CA, USA >>>>> https://BrownMath.com >>>>> >>>>> On 2026-02-18 03:33, Paul Feakins via gnucash-user wrote: >>>>>> Not sure if this is the right email address to send this type of >>>>>> question to, but I'm finding that even with double-line view >>>>>> unchecked, >>>>>> accounts usually default to double-line view anyway meaning I have >>>>>> to >>>>>> go >>>>>> View > Double Line. >>>>>> >>>>>> Is this a bug? >>>>>> >>>>>> I'm on Kubuntu 24.04. >>>>>> >>>>>> GnuCash Version: 5.5 >>>>>> Build ID: 5.5+(2023-12-16) >>>>>> Finance::Quote: 1.59 >>>>> _______________________________________________ >>>>> gnucash-user mailing list >>>>> [email protected] >>>>> To update your subscription preferences or to unsubscribe: >>>>> https://lists.gnucash.org/mailman/listinfo/gnucash-user >>>>> ----- >>>>> Please remember to CC this list on all your replies. >>>>> You can do this by using Reply-To-List or Reply-All. >>>> >>>> >>>> _______________________________________________ >>>> gnucash-user mailing list >>>> [email protected] >>>> To update your subscription preferences or to unsubscribe: >>>> https://lists.gnucash.org/mailman/listinfo/gnucash-user >>>> ----- >>>> Please remember to CC this list on all your replies. >>>> You can do this by using Reply-To-List or Reply-All. >>> _______________________________________________ >>> gnucash-user mailing list >>> [email protected] >>> To update your subscription preferences or to unsubscribe: >>> https://lists.gnucash.org/mailman/listinfo/gnucash-user >>> ----- >>> Please remember to CC this list on all your replies. >>> You can do this by using Reply-To-List or Reply-All. >>> >> -- Derek Atkins 617-623-3745 [email protected] www.ihtfp.com Computer and Internet Security Consultant
_______________________________________________ gnucash-user mailing list [email protected] To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
