Thanks for the reply. I already apologized above for being grumpy about this.
However, I hope you can appreciate that, from my point of view, the Growl reminder is kind of annoying. I started getting update messages for Growl last week. These appear in an usual spot, right near the upper right of my screen. I do not have other apps that remind me in this way. When I click the reminder closed (don't update), it just comes back again in a few days. I work on a government computer, and we are cautioned about downloading unknow apps or software from the Internet or going to unknown web sites. Clicking on the "X" to close the reminder window and not update does not take me to a web page. Add this to the fact that I don't know what Growl is, and don't recall downloading it. I understand that it can come with other apps, or be downloaded without the user's knowledge. Consequently, I don't know how to turn off the reminders, and did not know there was a control panel for Grown until I searched for it. To me, the combination of factors adds up to a somewhat irritating situation. The result is I then need to spend some time figuring out what Growl is, and why I have it. I suggest that since Growl can show up unexpectedly, that the developers add a couple of things to the reminder window. First, something that suggests what Growl is, or how to find out more about it. Second, an option to turn off the reminders right there, in the reminder window. (Some apps have the option of "Don't remind me again.") This would mean I would not have to hunt for other ways to turn the reminders off, and have to discover the control panel on my own. Lastly, my experience with getting user support from forums has been spotty at best, so I was not expecting any help when I tried this out. In this case the support is excellent. Sorry if I was a bit harsh, but I think some of my notes are valid, from the point of view of a Mac user who does not know about Growl. Richard On Jul 21, 10:16 am, David Milton <[email protected]> wrote: > -----BEGIN PGP SIGNED MESSAGE----- > Hash: SHA1 > > Richard, > > I believe you are being unfairly harsh with the developers of Growl. > > First off, it is entirely likely you installed an application that > also installed growl which is the little utility that puts up > notification messages on your screen. > > Secondly, you can turn the update notifications off by going into System > Preferences, selecting Growl, clicking on the about tab and removing > the check from "Check for updates automatically". The update > notification > is there to inform you of new software that you are running. It's there > because developers typically IMPROVE their product over time and > Growl is no different. If you don't want those bug fixes and > improvements > it's your loss but that's also your choice. I would hardly consider it > SPAM or anonymous since clicking on the notification makes it go away > and > opens a web page to download the most recent version. I actually think > that's a very elegant way of distributing free software. I also like it > when Firefox and/or Safari uses Growl to put up notices that tell me > downloads have finished or new FireFox Add-On's are available. > > Lastly, although I'm not one of the developers, this is the correct > forum to contact them and I'm sure they have read your message. > > On 21-Jul-2010, at 9:25, Richard wrote: > > > > > Dear Growl Developers: > > > I am getting repeated reminders on my desktop to download the new > > version of Growl. I am not sure what Growl is, and may or may not be > > interested in a new version, but do not like this type of intrusive > > reminder that will not go away. > > > Could the Growl team please eliminate this kind of update reminder? > > > I am also concerned that there is no direct way to contact the > > developers, or so it seems. I suggest that there should be a way to > > contact these folks. They seem to be OK with posting annoying, > > anonymous messages (almost like SPAM) on my desktop, but do not seem > > to want to be accountable. > > > Richard > > > -- > > You received this message because you are subscribed to the Google > > Groups "Growl Discuss" group. > > To post to this group, send email to [email protected]. > > To unsubscribe from this group, send email to > > [email protected] > > . > > For more options, visit this group > > athttp://groups.google.com/group/growldiscuss?hl=en > > . > > - -- > David Milton, Network Architect, U of Manitoba, Computer & Network > Services > email: [email protected] voice: (204) 474-6986 fax: > 474-8534 > > -----BEGIN PGP SIGNATURE----- > Version: GnuPG v1.4.8 (Darwin) > > iEYEARECAAYFAkxHK2gACgkQmSNLEmrvBlKNwwCcD9YuT97GxQXUBt+USfqulznK > MYsAnizw4S6n4w5ySvK5LeUrDL67kv65 > =O6ls > -----END PGP SIGNATURE----- -- You received this message because you are subscribed to the Google Groups "Growl Discuss" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/growldiscuss?hl=en.
