Ya, I don't think you were out of place here. Would you be ok with sticking around to talk about your suggestions a bit? I think it's worth taking each of them into their own threads.
Chris On Wed, Jul 21, 2010 at 2:14 PM, Richard <[email protected]> wrote: > Thanks for the reply. I already apologized above for being grumpy > about this. > > However, I hope you can appreciate that, from my point of view, the > Growl reminder is kind of annoying. I started getting update messages > for Growl last week. These appear in an usual spot, right near the > upper right of my screen. I do not have other apps that remind me in > this way. When I click the reminder closed (don't update), it just > comes back again in a few days. I work on a government computer, and > we are cautioned about downloading unknow apps or software from the > Internet or going to unknown web sites. > > Clicking on the "X" to close the reminder window and not update does > not take me to a web page. Add this to the fact that I don't know > what Growl is, and don't recall downloading it. I understand that it > can come with other apps, or be downloaded without the user's > knowledge. Consequently, I don't know how to turn off the reminders, > and did not know there was a control panel for Grown until I searched > for it. To me, the combination of factors adds up to a somewhat > irritating situation. The result is I then need to spend some time > figuring out what Growl is, and why I have it. > > I suggest that since Growl can show up unexpectedly, that the > developers add a couple of things to the reminder window. First, > something that suggests what Growl is, or how to find out more about > it. Second, an option to turn off the reminders right there, in the > reminder window. (Some apps have the option of "Don't remind me > again.") This would mean I would not have to hunt for other ways to > turn the reminders off, and have to discover the control panel on my > own. > > Lastly, my experience with getting user support from forums has been > spotty at best, so I was not expecting any help when I tried this > out. In this case the support is excellent. > > Sorry if I was a bit harsh, but I think some of my notes are valid, > from the point of view of a Mac user who does not know about Growl. > > Richard > > > > On Jul 21, 10:16 am, David Milton <[email protected]> wrote: > > -----BEGIN PGP SIGNED MESSAGE----- > > Hash: SHA1 > > > > Richard, > > > > I believe you are being unfairly harsh with the developers of Growl. > > > > First off, it is entirely likely you installed an application that > > also installed growl which is the little utility that puts up > > notification messages on your screen. > > > > Secondly, you can turn the update notifications off by going into System > > Preferences, selecting Growl, clicking on the about tab and removing > > the check from "Check for updates automatically". The update > > notification > > is there to inform you of new software that you are running. It's there > > because developers typically IMPROVE their product over time and > > Growl is no different. If you don't want those bug fixes and > > improvements > > it's your loss but that's also your choice. I would hardly consider it > > SPAM or anonymous since clicking on the notification makes it go away > > and > > opens a web page to download the most recent version. I actually think > > that's a very elegant way of distributing free software. I also like it > > when Firefox and/or Safari uses Growl to put up notices that tell me > > downloads have finished or new FireFox Add-On's are available. > > > > Lastly, although I'm not one of the developers, this is the correct > > forum to contact them and I'm sure they have read your message. > > > > On 21-Jul-2010, at 9:25, Richard wrote: > > > > > > > > > Dear Growl Developers: > > > > > I am getting repeated reminders on my desktop to download the new > > > version of Growl. I am not sure what Growl is, and may or may not be > > > interested in a new version, but do not like this type of intrusive > > > reminder that will not go away. > > > > > Could the Growl team please eliminate this kind of update reminder? > > > > > I am also concerned that there is no direct way to contact the > > > developers, or so it seems. I suggest that there should be a way to > > > contact these folks. They seem to be OK with posting annoying, > > > anonymous messages (almost like SPAM) on my desktop, but do not seem > > > to want to be accountable. > > > > > Richard > > > > > -- > > > You received this message because you are subscribed to the Google > > > Groups "Growl Discuss" group. > > > To post to this group, send email to [email protected]. > > > To unsubscribe from this group, send email to > [email protected]<growldiscuss%[email protected]> > > > . > > > For more options, visit this group athttp:// > groups.google.com/group/growldiscuss?hl=en > > > . > > > > - -- > > David Milton, Network Architect, U of Manitoba, Computer & Network > > Services > > email: [email protected] voice: (204) 474-6986 fax: > > 474-8534 > > > > -----BEGIN PGP SIGNATURE----- > > Version: GnuPG v1.4.8 (Darwin) > > > > iEYEARECAAYFAkxHK2gACgkQmSNLEmrvBlKNwwCcD9YuT97GxQXUBt+USfqulznK > > MYsAnizw4S6n4w5ySvK5LeUrDL67kv65 > > =O6ls > > -----END PGP SIGNATURE----- > > -- > You received this message because you are subscribed to the Google Groups > "Growl Discuss" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]<growldiscuss%[email protected]> > . > For more options, visit this group at > http://groups.google.com/group/growldiscuss?hl=en. > > -- You received this message because you are subscribed to the Google Groups "Growl Discuss" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/growldiscuss?hl=en.
