Hello Angelo. OK, if that is so, then it happened before my time as I came on with GW Micro about 1 month before 6.1 came out. So now the golden question, have you considered letting us have your machine which experiences these annoyances so we can determine once and for all if it can be resolved and if it's a conflict with Window-Eyes? I think you mentioned you have 3 machines.

Many thanks.

Angelo Ercolamento said the following on 9/27/2008 7:12 AM:
Hi Raul, Yes I felt that I had exhausted all resources with these problems, back when 6.0/6.1 were released. I spent time with your help desk, sent screen shots, sent dump-osms, and yes bitch and moaned a lot.smile I am not trying to steer anyone away from windoweyes here, I want it to work, I have a lot invested in this product, and was so very excited about the capability of scripting. I knew the better support for the MS office suite was needed, but I thought access was more important to have support for, rather then Power point, just my opinion, I thought support for the big 3 excel, word, and access. would have been the priorities. support for Vista also was very important to have, even though I had no plans to use it in the near future, I had just bought a new laptop right around the time 6.0 was released, and knew vista was a few years away for me. I would love this to work for me and NO I am not moving over to jaws, when this beta runs out, and if I still have no luck getting 7.0 to be as stable as rock solid and don't feel it is up to the standards that I hold it up to will just fall back to 5.5 and catch up to it on the next release.


Angelo


- Original Message ----- From: "Raul A. Gallegos" <[EMAIL PROTECTED]>
To: "GW Info Discussion List" <[email protected]>
Sent: Friday, September 26, 2008 10:06 PM
Subject: Re: Fw: I'm scared


Hello Angelo. Again I ask, did you try to work through them with us? Or is it like you say, you tried to work through them yourself, getting frustrated because something was not working right?

I understand your frustration, believe me, and I'm certainly not taking your comments personally. However, you are b basically saying the same thing now about version 7.0 as you did about 6.0.

Just an observation is all.

Angelo Ercolamento said the following on 9/26/2008 5:08 PM:
It may not be bad for you or many others that are using it, but if It is for me should I use it or pay for it any more?.. and by the way! it is bad on 2 pc's out of 2, and when these problems first accursed, back in December of 06 with the release of 6.0 I stuck with it, and bought the upgrade, and wrote it off as it will be fix in the next release. I tried to work threw my issues back then with no results ----- Original Message ----- From: "Richard Turner" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Friday, September 26, 2008 4:44 PM
Subject: Re: Fw: I'm scared


I have used Window-Eyes since version 2.
In my experience, each version has been an improvement.
If there were issues, the staff at GW Micro help resolve them in a very speedy manner. If you had that many problems and did not get them resolved, I could only guess that it was something with your
system, or you didn't take the time to work with the staff at GW Micro.

In any case, just because you can't make something work does not mean the product is bad.
Especially 6.1 and 7.0.

Enjoy using other products and try to ges support for issues that come up.

Richard


On Fri, 26 Sep 2008 16:04:10 -0400, Angelo Ercolamento wrote:


Hi Mike, for me 5.5 was the last good working version of we. 6.0 and 6.1 introduced many problems on the web, and many editing problems in all Microsoft products. I guess just not so very happy with we any more, with the 150 upgrade cost of 6.0/6.1 and the cost of this 1 for a product that
just isn't very good and now not so stable anymore I can't justify it
Angelo
----- Original Message ----- From: "Mike Pietruk" <[EMAIL PROTECTED]>
To: "Angelo Ercolamento" <[EMAIL PROTECTED]>
Cc: "Darren Harris" <[EMAIL PROTECTED]>; "'Terri Pannett'"
<[EMAIL PROTECTED]>; "'GW Micro'" <[email protected]>
Sent: Friday, September 26, 2008 3:21 PM
Subject: Re: I'm scared


Angelo

Well, I can understand the hessitancy with 7.0 given numerous comments,
but why go back to 5.5.
And, as for 7.0, it seems that clean installs and updated scripts have
reduced the number of problems reported.
7.0 will work fine for 99.999% of users in the near term.


My relationship with God begins with trust.
It also continues in trust.

Pastor Mark Cummmins, First Baptist church of Ocala, sermon, 09/14/08
http://wm.thegospel.com/ocala/080914_drcummins.wmv



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--
Raul A. Gallegos -- GW Micro Technical Support
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WEB: http://www.gwmicro.com

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