Re: Window-Eyes Outlook Calendar

Tue, 27 Jan 2009 17:30:22 -0800

Obviously something isn't either being done correctly or something is interfering with your setup. I suggest you call and talk to support to get this resolved. Obviously getting no appointments isn't the norm as we have been shipping this feature for a couple years and I'm sure if getting 0 appointments were the norm we would have seen more then just your email. We need to get past the emotion and work on the issues. I'm confident our support department can do this with you over the phone. Some things aren't work trying to debug via email as it just leads to more frustration. 

Regards,
Doug

[email protected] wrote:
Oh yeah. It Still shows zero unless I look at the other calendar first. Maybe one of theese days gw micro will decide to actually "enhance!" the outlook calendar. Which is I need at work. 
----- Original Message ----- From: "Joe Lanier" <[email protected]>
To: <[email protected]>; "'Doug Geoffray'" <[email protected]>
Cc: <[email protected]>; "'Sandra Fouts'" <[email protected]>; "'Chip Orange'" <[email protected]>; <[email protected]> 
Sent: Tuesday, January 27, 2009 3:56 PM
Subject: RE: Window-Eyes Outlook Calendar



Hi,
Did you, after doing an ins-c, tab once and choose an appointment range? By 
default, its by day.  It has 6 choices(daily, work week, week, month and
year).  I think that is the key here.

Regards..  Joe Lanier


-----Original Message-----
From: [email protected] [mailto:[email protected]]
Sent: Tuesday, January 27, 2009 3:49 PM
To: Doug Geoffray
Cc: [email protected]; 'Sandra Fouts'; 'Chip Orange'; [email protected] 
Subject: Re: Window-Eyes Outlook Calendar
sorry Doug. You don't know the answer to that. But I'll tell you. If i just bring the windows-eyes calendar, it tells me appointments zero, and I know it is wrong. I half! half! to bring up the outlook calendar in order to get the "correct!!" information!, that has been put into it by others!, not myself!! We may have six people out today! the window-eyes calendar will "not!" tell met that!, unless I read it the other way first 
and make sure I don't close outlook. As soon as I  do and try the
window-eyes again, it tells me "zero"! I don't need a separate calendar! I need to enhance what is there! Put by others. Not, myself. Besides, isn't that a screen reader should be doing? enhancing what you have? I need ti for my job. Don't mean to sound harsh. But hope this explains it. 
----- Original Message -----
From: "Doug Geoffray" <[email protected]>
To: <[email protected]>
Cc: <[email protected]>; "'Sandra Fouts'" <[email protected]>; 
"'Chip Orange'" <[email protected]>; <[email protected]>
Sent: Tuesday, January 27, 2009 3:38 PM
Subject: Re: Window-Eyes Outlook Calendar



Sandra,

Again, if you are happy with what you know then there is no reason to
change.  You are so used to using your current interface I feel
anything different won't be easy for you.  From what you describe you
are trying to use both the Outlook interface and the Window-Eyes
interface as if they are one.  We didn't create our interface that way
and it shouldn't be used that way.  Our interface is to replace
Outlook's, not enhance it.  So my first question is why are you using
Outlook to find something and then bring up our dialog to read about
it.  Why not just use our dialog from the beginning...but I already
know the answer to that as you have stated it many times.  That being
you are comfortable with what you have been doing for many years.

Regards,
Doug

[email protected] wrote:

Hi Doug.   This is Sandra Fouts,  at home.  I wish the window-eyes
calendar would do things automatically instead of acting like a separate. 


calendar. For example:  If I'm in  the outlook calendar and look
ahead at something and can't read all of what is there, why can't
insert C just take me  to the date I'm already on instead of having
to dosomething else.  In other words, If i'm on another date other
than today,  when I do insert-C it takes me to days date instead of
the date i'm on in the other calendar.  Hope this makes since what
I'm asking.  Sorry to say, but I'm not real impressed with it. I can
read something else with it that I couldn't read before. But I'm still 
not impressed with it.

----- Original Message ----- From: "Doug Geoffray"
<[email protected]>
To: <[email protected]>
Cc: "'Sandra Fouts'" <[email protected]>; "'Chip Orange'"
<[email protected]>; <[email protected]>
Sent: Tuesday, January 27, 2009 8:02 AM
Subject: Re: Window-Eyes Outlook Calendar



Steve,

Actually you can do both things.  First, if your regional settings
in the Regional and Language Options from the Windows control panel
is set to show the date as dd/mm/yy then you can enter that.  Since
you live in the UK I'm assuming your Regional settings are set this
way so it will just work for you.  In fact, when we show the date(s)
currently being displayed in the appointments lisview, the date(s)
are show in your regional format.

As for the goto date, we don't have this as written.  But we do have
the custom timespan.  If you select custom then you can tab to the
start and end date.  If you don't fill in the end date then we
assume the single day from the start date.  So if I were viewing
some day but wanted to go to say January 5, 2009 I would press alt-s
(for the custom timespan), tab to start and type my date which in US
would be 1/5/09 or in the UK it would be 5/1/09.  After typing the
date I could press alt-P to get to the appointments listview and
press f5 to refresh to my new appointments.  So yes, not as quick as
alt-g date and enter but very close.  Also, remember our custom
timespan allows for a range of any timespan which you can't even do with 
Outlook itself.


Regards,
Doug

Steve Nutt wrote:

Hi Sandra,

It's all in the Window-Eyes manual.  Alt-X for next day, Alt-V for
previous day, Alt-R for current.  The only thing missing I believe
in the WE interface is go to date.  This would be nice.  Say for
example from the WE interfvace, it would be nice to hit Alt-G then
type in a date in the format of your Windows language, in the UK
today would be 24/01/09 and in the US, 01/24/09, the only country I
know that does it upside down <Smile>.
But in
any event, I believe go to date is not there in the WE interface to
the calendar.  So you have to come out of it, go to a date with the
Outlook calendar and then go back in.

This would be a nice addition.

All the best

Steve

-----Original Message-----
From: Sandra Fouts [mailto:[email protected]] Sent:
Tuesday
13 January 2009 21:06
To: 'Doug Geoffray'; Chip Orange
Cc: [email protected]
Subject: RE: Window-Eyes Outlook Calendar

Okay.  Insert-C will tell me what I want to know  for today, but
how do I go back a day or more?


Sandra Fouts
Phone Counselor
Arkansas Attorney General's Office
323 Center Street, Ste 200
Little Rock, AR
501-371-2303
Fax 501-682-8118

-----Original Message-----
From: Doug Geoffray [mailto:[email protected]]
Sent: Tuesday, January 13, 2009 2:55 PM
To: Chip Orange
Cc: [email protected]
Subject: Re: Window-Eyes Outlook Calendar

Chip,
I suggest you give the Window-Eyes Outlook Calendar feature (insert-c) 
a
try. It is nothing like the native Outlook "active appointments" view. 


The
native user interface (even when tried to make accessible as JAWS
tried)
just doesn't cut it from the keyboard. Outlook's native interface was designed for sighted users who can look at the entire view and use the 
mouse
to click quickly to what they want with limited clumsy keyboard support added. This is why we didn't waste time in trying to make the native 
user
interface accessible (which we easily could have done).  Instead we
designed
a very powerful and blind friendly accessible dialog making it much
more
efficient for a blind user and even adding additional functionality
that
Outlook doesn't provide along the way.
When you press insert-c, it will populate the listvew of appointments 
based
on the radio button by Day, work week, week, month, year or custom.
Note,
this is already more powerful then the native Outlook user interface as 


you
don't have this many options to view.  The listview is much more
efficient
to navigate as well. The appointments which are used are based on the calendars you have selected in Outlook. So if you want three of your personal calendars and twenty other co-workers, you would simply select 


the
calendars you want using the native Outlook interface as this part is 
very
accessible.  This is the same interface a sighted user would have to
use to
display the same calendars.  Depending on the version of Outlook the
procedure is slightly different.  Then when you press insert-C,
Window-Eyes
looks to see what calendars you have selected and shows all the
appointments
from these calendars. You can easily determine which appointment came 
from
which calendar from our dialog if you need to know this.
I've only scratched the surface with our dialog but I hope this helps 
you to
better understand the real power and potential from our dialog versus 
the
keyboard clumsy Outlook interface. Our manual describes everything in 
much
more detail if you are interested in more.

Regards,
Doug

Chip Orange wrote:

        Sorry again John, my bad here.

        I had switched back to jaws (I have to because of problems
where
window
        eyes doesn't read office "intellisense" so I can't do my job
using
it),
        and so I didn't get the correct results from insert C.
I see now you want the list view (this is virtually the same, 
in
case
you don't know this already, as the "active appointments" view 
available
        in outlook).
So, one thing you could do is open the other person's calendar, 


and
        change the outlook view to be either "events" or "active
appointments",
        which would give you this list format.
That's the only way I see for you to handle this; however, GW 
could
now
        easily implement this command as a script (and perhaps
eliminate
their
com add-in for outlook). They could give you the info from the currently displayed calendar, rather than the default one for 
your
        account, which when I tried it is what they're doing.
That is, even though I had someone else's calendar displayed, 
the
insert
        C command gave me the info from mine.

        This should be easily scripted, so if you're into scripts at
all you
        could do this yourself right now.

        hth,

        Chip






        ------------------------------

        Chip Orange
        Database Administrator
        Florida Public Service Commission

        [email protected]
        (850) 413-6314
(Any opinions expressed are solely those of the author and do 
not
        necessarily reflect those of the Florida Public Service
Commission.)




                -----Original Message-----
                From: Chip Orange [mailto:[email protected]]
                Sent: Tuesday, January 13, 2009 2:22 PM
                To: [email protected]
                Subject: RE: Window-Eyes Outlook Calendar

                John,
I'm sorry, but I *still* don't understand your question 
then?
If you need to see someone else's calendar in outlook, 
you
                would follow
                the steps I mentioned, then use the window eyes
calendar
view you
                mentioned to give you the view of the calendar you
wanted.

                BTW, the command insert plus C gives me the error
message
"word not
                found" in outlook 2003.
I don't know what this command normally does, does it 
open
the outlook
                calendar folder for you, saving you the trouble of
using the
outlook
                command control-2?

                Chip




                ------------------------------

                Chip Orange
                Database Administrator
                Florida Public Service Commission

                [email protected]
                (850) 413-6314
(Any opinions expressed are solely those of the author 


and
do not
necessarily reflect those of the Florida Public Service 
Commission.)




                        -----Original Message-----
                        From: Farley, John [OS-IE]
[mailto:[email protected]]
                        Sent: Tuesday, January 13, 2009 9:42 AM
                        To: Chip Orange; [email protected]
                        Subject: RE: Window-Eyes Outlook Calendar
Thanks for this Cjhip, but it did not answer my 
question.

                        I believe you have described the "native"
Outlook
facility.
I was look for a way of using the Window-Eyes 
calendar view


                which you


                        initiate with <insert>c

                        Thanks.




                        Regards, John.

                        John Farley
 **************************************************************
                        *********
                        -----Original Message-----
                        From: [email protected]
[mailto:[email protected]] On
Behalf Of Chip
                        Orange
                        Sent: 13 January 2009 14:36
                        To: [email protected]
                        Subject: RE: Window-Eyes Outlook Calendar
Well, first, the other people in question must 
give
you permision
                        through the outlook options, the "delegates"
tab.

                        Once they've done this, you can see their
entire
calendar via
                        the "file
                        | open" menu choices.
Or, you can see their calendar indirectly via 
trying
to schedule a
meeting and including them. it will tell you 
if
they're


                free or not.


                        hth,

                        Chip






                        ------------------------------

                        Chip Orange
                        Database Administrator
                        Florida Public Service Commission

                        [email protected]
                        (850) 413-6314

                         (Any opinions expressed are solely those of
the
author and do not
necessarily reflect those of the Florida Public 
Service Commission.)




                                -----Original Message-----
                                From: Farley, John [OS-IE]
[mailto:[email protected]]
Sent: Tuesday, January 13, 2009 6:25 AM 
                                To: [email protected]
Subject: Window-Eyes Outlook Calendar
The facility that WE gives of an easy 
view
of the Outlook


                        calendar is


                                very useful and easy to use.

                                It would be better if I were able to
look at
other people's


                        calendars
as well as my own. Outlook itself does 
allow
this.
Can it be done, and is so, how please? 

                                Thanks in advance.



                                Regards, John.

                                John Farley

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Fax 260-489-2608
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GW Micro, Inc.
Voice 260-489-3671
Fax 260-489-2608
http://www.gwmicro.com

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--
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GW Micro, Inc.
Voice 260-489-3671
Fax 260-489-2608
http://www.gwmicro.com



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Fax 260-489-2608
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