Mike Pietruk wrote:
It may be possible that GwMicro staff is facing a similar issue these days
as perhaps they may not have the software skills necessary to keep up with
the changing landscape.
We have a very talented group of developers, and the range of their
skills and understanding of the issues we tackle each day continues to
amaze me, even after 10 years of working at GW Micro.
The reality is that 64-bit is not the only feature that we're working on
for Window-Eyes 7.1. There are a lot of changes that this version has
for a number of different reasons: under the hood changes to increase
stability and enhance performance, bug fixes reported from 7.01,
additional scripting enhancements and fixes, Braille enhancements and
fixes, better support for various applications, international support
and development, and 64-bit support.
If 64-bit support were the only thing we were working on, it would have
been released months ago. But we recognize that we support a very large
customer base, with each individual having different needs. Our goal is
to balance our development with those needs, and that's what we're
doing. We understand the need for 64-bit support in order for an
individual to keep or procure a job. There are other pressing areas that
have nothing to do with 64-bit support that are also critical to
people's continued employment. The Window-Eyes development cycle must
(and does) take into account all of those issues combined together.
Also take into account the other services we provide: support, training,
trade shows, etc. Each of those can impact the length of a development
cycle.
Finally, remember that our three, full-time developers (despite
arguments to the contrary) are human beings. They have doctor's
appointments, family emergencies, and personal commitments that can also
take time away from development.
Roll all of that together, and it's very easy to understand that a
single development cycle can take a significant amount of time. And
we've not even discussed research and testing phases.
There are no hidden agendas, no dire development woes, and no
unsurmountable circumstances. It's really no more complicated than the
fact this this is how GW Micro software development cycles work.
Aaron
--
To insure that you receive proper support, please include all past
correspondence (where applicable), and any relevant information
pertinent to your situation when submitting a problem report to the GW
Micro Technical Support Team.
Aaron Smith
GW Micro
Phone: 260/489-3671
Fax: 260/489-2608
WWW: http://www.gwmicro.com
FTP: ftp://ftp.gwmicro.com
Technical Support & Web Development
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