You send us the machine, we fix the problem, we ship it back.
Aaron
On 3/18/2010 1:09 PM, Juan Gonzalez wrote:
Could you refresh my mind on how does this sending computers to
GW-Micro thing works?
*From:* Aaron Smith <mailto:[email protected]>
*Sent:* Thursday, March 18, 2010 12:03 PM
*To:* [email protected] <mailto:[email protected]>
*Subject:* Re: Window-eyes and sleep mode
I just tried putting my 64-bit Win7 machine to sleep several times
using 7.2 Beta 2, and I've not run into any problems. If we're going
to get this one resolved, we need to have a machine here in the office
that demonstrates the problem.
Aaron
From: Chris Hill <[email protected]>
To: [email protected]
Subject: Re: Window-eyes and sleep mode
I get the same thing in 7, both pre and post beta. I was hoping the
beta would fix it, but I guess not. It happens about one out of
three times here.
On 3/18/2010 10:20, Juan Gonzalez wrote:
Hey folks
I do not know if this is a known issue or if this just happens to my
computer but when I put my computer into sleep mode window-eyes
sometimes stops working on wakeup. Sometimes it will work fine and
other
times it works but with problems. When it works with problems and when
it does not work at all I have to restart my computer which gets me
thinking that I should have just turned it off in the first place. I
want to be able to have the same opportunity to use the sleep
feature on
a computer without having to restart it. If there are scripts to this
please let me know and if there is something that I have to change in
window-eyes please let me know as well. This happens in windows
vista 32
bit home premium and is not a result of the new update to window-eyes
7.2 beta.
PS I was just informed by my college institution that they have
received
there copy of window-eyes and are ready to move away from JAWS and
they
will have it up and running after spring break.
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---
[email protected] Columbia Missouri or thereabouts.
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Aaron Smith
Product Support Specialist * Web Development
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com
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--
Aaron Smith
Product Support Specialist * Web Development
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com
To insure that you receive proper support, please include all past
correspondence (where applicable), and any relevant information
pertinent to your situation when submitting a problem report to the GW
Micro Technical Support Team.
If you reply to this message it will be delivered to the original sender only.
If your reply would benefit others on the list and your message is related to
GW Micro, then please consider sending your message to [email protected] so
the entire list will receive it.
GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage
your list subscription at http://www.gwmicro.com/listserv.
