Aloha Kathy,
Try
window key letter r
type
msconfig
enter
shift tab
then arrow right until you hear start-up
then tab
then arrow down and uncheck all programs except your security programs
then tab to OK and enter
reboot your computer
Let me know if this did the trick.
If not, email me and I'll give you other suggestions.
Good luck,Manny checkout my stand-up comedy performance & if you enjoy
it, please forward & post on your social network--my goal is to reach a
million clicks: http://www.youtube.com/watch?v=75fbevlz10g
On 4/8/2012 2:49 PM, Steve Jacobson wrote:
Kathy,
GW Micro has probably already said this, but try to figure out for certain if
the problem only happens when WE is running. For example, you could start a
music file and then close Window-Eyes to be sure that the stuttering continues.
If you determine that for sure it only happens when Window-Eyes is
running, try different synthesizers just to see if it might be a particular
synthesizer. Particularly, if you don't use the version of DecTalk that comes
with
Window-Eyes, try that to see if it makes any difference. It isn't that you
should have to use a synthesizer you don't like, but if it is tied to a
particular
synthesizer will make it easier to find a solution.
I think it is likely that some kind of disk scanning or network activity is
probably causing the problem and there might be other settings that can minimize
this. Your virus checker could also be doing something. If you run your
computer for short periods, you could have Windows Updates and virus scans
that are never completing causing your computer to be doing a lot of background
work. You should probably do a scan for Malware, too, in case
something else is using up your processing power.
I have had a lot of trouble like this on a Netbook, but I have not had problems
on my Windows 7 64-bit computers,. I say that not to doubt what you have
written but to give some hope that you might find a solution.
Best regards,
Steve Jacobson
On Sun, 08 Apr 2012 12:59:30 -0700, Kathy wrote:
Hi All:
This email did not get sent correctly last night and so here it
is again. I am at my wits end about what to do with an ongoing
situation with WE stuttering. It was tolerable at first, and
then things got much worse when I installed WE 7.54.
I got a new windows 7, 64 bit computer in March of this year.
Since day 1, WE will stutter and sound weird severaal times a
day. It didn't last long. It would just do it for about 30
seconds. In addition, WE would also go quiet for a few seconds,
and then resume speaking. The silence always bothered me,
because I would think that WE had crashed, but it hadn't. I soon
figured out, that whenever the stuttering occurred, if I redrew
the screen, it would work right for a while. I even called GW
about this matter and was referred to a Knowledge base Article
for a fix. I followed the instructions, but nothing changed.
Then I installed WE 7.54 Thursday night. Big mistake!!! The
stuttering has greatly increased. It is stuttering every few
minutes. Sadly, I can't play any of my music files, because they
stutter too. I've even tried playing the same file, and other
files in Winamp, I-tunes, and Windows Media Player, all with the
same result. I can't hear a complete song without this
stuttering issue occurring. What do I do? Even my music is
stuttering! My entire computer has become totally unstable, when
it comes to sound. I can't even play anything on the internet.
Rebooting, doesn't change a thing.
I've been a WE user since the 90's. I even remember the
days of Vocal-Eyes. I always have and will love Window Eyes.
Nevertheless, I say with great sadness, I have never seen WE as
unstable as it has been with the last few upgrades; starting with
WE 7.5. Links not activating in IE8, under XP, I have
experienced it. Windows shutting down to prevent damage to the
computer, due to memory leaks from WE, I have experienced that
too. Repeated IE crashes, I know about that. Even now, with IE9
and my new computer, I am still loading and unloading web pages,
just to get them to read correctly. WE 7.5 and beyond, does not
seem to see everything on the screen. And reading with the mouse
keys, is not possible at this point.
I deeply and sincerely apologize for sending such a long
message to this list. I greatly value my membership, the
wisdom, and counsel given on this list. And i am not a
complainer usually. It's just that WE's behavior in the last two
days is just a bit too much. I will be calling GW, first thing
Monday morning, and see if they have a solution for stabilizing
the sound on my computer, but that is over 24 hours away. I just
needed a listening and sympathetic ear tonight. My family
doesn't understand my woes concerning WE. They just know that it
is impossible to play anything, music or otherwise, on my
computer, with WE running. Please, be endulging with me. Thank
You for reading this!
Kathy M
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