Vaughan, The article with the two owners, was not silent at all and was very
informative. I think they stated very clearly that Window Eyes will still
be around.
So why keep this negative speculations and rumors spreading.----- Original
Message -----
From: "Gary Petraccaro" <[email protected]>
To: <[email protected]>
Sent: Tuesday, October 14, 2014 10:14 PM
Subject: Re: The Silence is deafening
If you want to panic, go right ahead. If WE takes a hit, what are you
going to do about it? Do you think that FS will give ex-WE users a steep
rake-off? It seems to me that the whole discussion is a time waster. If
there's a new product, you'll find out when there's a notification. If
not, what is this thread going to accomplish? You can always either buy
something else or keep using what you have until MS obsoletes it.
----- Original Message -----
From: "Vaughan DoddVaughan" <[email protected]>
To: <[email protected]>
Sent: Tuesday, October 14, 2014 3:27 AM
Subject: The Silence is deafening
Greetings.
Payig customers deserve some dialogue from AI Squared regarding the
current and future status of Window-eyes.
Serious allegations have been made: most notably that the industry is
claiming that GW Micro is bankrupt.
As a creditor, due to the fact that I have a SMA, I am entitled to
request that I am refunded through a court process. How this works
across international boundaries, and when in fact the amount is very
small, is beyond my comprehension.
Here is what I think.
GW did not go bankrupt. But: it needed capital injections to contyinue
the develoment of Window-eyes against seeming unsurmountable odds.
AI Squared will treat Window-eyes has a side line to
Zoomtext, and perhaps it would wish that these people who rely on
synthetic speech and braille would just go away.
Not for the first time I wonder where Mr Wu is - why has he not
communicated with Window-eyes owners? Why does it seem that senior
employees are not wishing to respond to the growing speculation that
Window-eyes is no longer a truly serious contender in the screen reader
market? Is their muzzling at the very top levels of AI Squared? Why
is it - that if there is no longer to be a Window-eyes, we weren't told
so that we are left to feed on our own speculation?
Just so that we try and keep the discussion on a professional and
civilised basis: Ppople are entitled to move out of their business
ventures. Peopple are entitled to say "I don't want to do this anymore"
but the customer relationship is with a new company, whose communications
with us is appalling.
One of the things which AI Squared inherited is GW Micro's customer good
will. On the evidence to date - that has been trashed: it clearly was
not part of the buy-out price?
The old GW Micro had a proud reputation for first class customer support.
This list reflected customer passion for Window-eyes. Services like ACB
Radio used to enable GW representatives to explain developments with
Window-eyes.
If users like me are generating damage on this list - imagine what is
happening on social networking? And if the damage is widespread - what
steps are being taken to put out the fire?
Vaughan.
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"For God sent not his Son into the world to condemn the world; but that the
world through Him might be saved." John 3:17
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