I want to make it clear that the intent of my message was not to bash
anyone or anything.  Perhaps it was unnecessary but its intent was to
ask that there be an acknowledgment that a. the problem was generalized
and pervasive; and b. that it was regarded as a serious issue.  Before
anybody jumps on me, let me make it clear that I have no evidence to
suggest it is not being taken seriously.  However, what I believed was
that there had been a large number of very specific problems raised.  I
had not seen Raoul's message of earlier today whan I sent my message
out.  Had I seen it, I probably would not have sent the message I sent.
I am glad that  we are heading toward a second beta. I appreciate GW and
Raoul and I am happy to be a part of the process of making the voice
sense the best machine it can be by providing what I hope is
constructive feedback.  I absolutely accept the notion that the beta
user   takes a risk and has no right to expectations of perfection.   I
am glad that what we are looking at is a temporary and unanticipated
step backward, not a change in approach.

Paul


Paul Edwards, Director
Access Services

Miami Dade College
North Campus
Room 6113
11380 Northwest 27 Avenue
Miami, Florida 33167

Work Phone: (305) 237-1146
FAX: (305) 237-1831
Work Email:  [EMAIL PROTECTED]

Home Phone: (305) 692-9206
Home Email: [EMAIL PROTECTED]

Cell Phone: (305) 984-0909

ABILITY COUNTS


Please note:  "Due to Florida's very broad public records law, most
written communications to or from College employees regarding College
business are public records, available to the public and media upon
request.  Therefore, this e-mail communication may be subject to public
disclosure."



-----Original Message-----
From: Raul A. Gallegos [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, September 02, 2008 5:08 PM
To: [email protected]
Subject: Re: [GWN] audio streaming and the new beta

Hi. the clarification is that this is a beta. Therefore, nothing is 
guaranteed to work as expected. We did note in the readme that there are

issues with streaming. Some of the streaming problems are more 
problematic in the Voice Sense and original Braille Sense and not the 
new Braille Sense Plus. I can assure you that this will be fixed and we 
don't plan on leaving it this way.

I realize that this is frustrating at best, but we all need to remember 
that when using beta software, things like this can happen. Although we 
try to do our best to insure a stable release, this is not always 
possible. hence the reason for a beta.

In the mean time you have the choice of going back to the 1.21 Voice 
Sense firmware, or giving it a few more days when we have another public

beta which will correct this.

Many thanks.

Edwards, Paul said the following on 9/2/2008 10:20 AM:
> I know there are a number of people on this list who have made
reference
> to the fact that several individual links do not work when streaming
> audio.  I would make the point that virtually none of the hundreds of
> links that I had set up will now work.  This is a huge step backward.
I
> would like to know if this is a problem that applies to this beta
which
> is being worked on seriously so that it will be remedied in the final
> release?  I hope this is the case.  If, instead, it represents a
change
> in the approach to streaming to which we will have to adjust, I would
> like to make it clear that this seems a significant degradation in
> functionality.  I would almost propose going back to where we were
> rather than staying where we are.
> 
> In any case, Raoul and others, I for one would appreciate some
> clarification on the current state of streaming and what we can expect
> in the future.
> 
> Paul
> 
> 
> Paul Edwards, Director
> Access Services
> 
> Miami Dade College
> North Campus
> Room 6113
> 11380 Northwest 27 Avenue
> Miami, Florida 33167
> 
> Work Phone: (305) 237-1146
> FAX: (305) 237-1831
> Work Email:  [EMAIL PROTECTED]
> 
> Home Phone: (305) 692-9206
> Home Email: [EMAIL PROTECTED]
> 
> Cell Phone: (305) 984-0909
> 
> ABILITY COUNTS
> 
> 
> Please note:  "Due to Florida's very broad public records law, most
> written communications to or from College employees regarding College
> business are public records, available to the public and media upon
> request.  Therefore, this e-mail communication may be subject to
public
> disclosure."
> 
> 
> 
> -----Original Message-----
> From: Raul A. Gallegos [mailto:[EMAIL PROTECTED] 
> Sent: Tuesday, September 02, 2008 9:50 AM
> To: [email protected]
> Subject: Re: [GWN] URL doesn't work
> 
> Hello Mike. Is it possible for you to send the url so I can report it?

> If you can't because of confidentiality, I understand. If possible,
you 
> can also send it privately directly to my Email address.
> 
> Mike Keithley said the following on 8/31/2008 9:11 PM:
>> I got another email with a link to an audio file. In beta 1, space-w
> yielded a blank page but ent-u took me to the file download diabog.
>> ----- Original Message -----
>> From: "Raul A. Gallegos" <[EMAIL PROTECTED]>
>> To: [email protected]
>> Date: 2008/08/29 17:32:32
>> Subject: Re: [GWN] URL doesn't work
>>
>>> Hello. Just replying to an old message of mine. The inconsistency in
> the 
>>> below message was fixed in beta 1.
>>>
>>> Many thanks.
>>>
>>> Raul A. Gallegos said the following on 8/12/2008 8:15 AM:
>>>> Hello Mike. I tried two things. One way I was not able to get this
> to 
>>>> work, and the other way i was.
>>>>
>>>> 1. From the main program menu I pressed space-w to open a www url.
I
> 
>>>> went to the link you provided and it did not work.
>>>>
>>>> 2. I first opened the web browser with B from the main program
menu.
> 
>>>> After the web browser launched I pressed enter-u to open a url. In
> the 
>>>> box I typed the full http address you provided and a file download 
>>>> dialog box came up and allowed me to download the wave file which i

>>>> could later listen to from the media player by pressing enter on it
> in 
>>>> the downloads folder.
>>>>
>>>> So bottom line, it's working, but you have to enter in the url from
> the 
>>>> enter-u edit box after the web browser has already been launched.
>>>>
>>>> I will see what can be done to make this consistent. Good catch.
>>>>
>>>> Mike Keithley said the following on 8/10/2008 10:48 AM:
>>>>> Hello list,
>>>>>
>>>>> On other lists, there are often links like the one below to audio 
>>>>> files. This one doesn't work--it yields a blank page.
>>>>> www.pmpmail.com/vis_wav/08080910054512.wav
>>> -- 
>>> Raul A. Gallegos -- GW Micro Technical Support
>>> Voice: 260-489-3671 -- Fax: 260-489-2608
>>> WEB: http://www.gwmicro.com
> 
> 


-- 
Raul A. Gallegos -- GW Micro Technical Support
Voice: 260-489-3671 -- Fax: 260-489-2608
WEB: http://www.gwmicro.com


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