Hello Ann. I'm not sure what firmware 5.22 build date 20090525 is,
however it was never an official firmware we released. I suspect that if
you can upgrade to version 5.5 which has a build date of 20100630, we
can go from there.

Many thanks.

On 7/5/2010 1:47 AM, Ann Edie wrote:
> Hi,
> 
> Stacey has walked me through the reset using the right arrow key on the
> front of the device.  And it didn't change the result of the "save".  I
> have been creating test documents directly on the BrailleSense in grade
> 2 braille.
> 
> I just checked the information file, and it does seem to indicate that
> the software version is 5.22, after which it says "build 20090525."
> (Does that mean that the unit was built on May 25, 2009, or that it was
> the 525th unit to be built in 2009, or none of the above?)
> 
> I think I do know the difference between computer braille and literary
> braille, contracted or uncontracted, and I have been using computer
> braille to name my files, very simply, so far, such as t-e-s-t-dots
> 4,6-brl or brf, as suggested by members of this list, or without the
> file type suffix.
> 
> Ann
> 
> ----- Original Message ----- From: "Joseph Lee" <[email protected]>
> To: <[email protected]>
> Sent: Sunday, July 04, 2010 11:49 PM
> Subject: RE: [GWN] New Member with a Question about "Save as..."
> 
> 
>> Hi,
>> I never heard of firmware 5.22. Sounds like a setting gone wrong...
>> The only
>> remedy might be a reinitialization - Reset with the NEXT TRACK button
>> (the
>> right arrow on the front of the unit).
>> Cheers,
>> Joseph
>>
>> -----Original Message-----
>> From: Ann Edie [mailto:[email protected]]
>> Sent: Sunday, July 04, 2010 9:13 PM
>> To: [email protected]
>> Subject: Re: [GWN] New Member with a Question about "Save as..."
>>
>> Yes, I typed the letters t e s t, then dots 4-6, then brl or brf.  If
>> I hit
>> ENTER then, I get the message that says "format not supported."  If I hit
>> "tab", I get the clashing cymbals and the device locks up and I need to
>> press the reset button to get any response.
>>
>> I'm using version 5.22.  I think the device was shipped to the school
>> district last September or so.  The previous TVI took it home to learn
>> how
>> to operate it, and she never brought it back to school so that the
>> student
>> could use it, or at least, that is what I have been told.
>>
>> Best,
>> Ann
>>
>> ----- Original Message ----- From: "Barbara J. Wagreich"
>> <[email protected]>
>> To: <[email protected]>
>> Cc: "Barbara J. Wagreich" <[email protected]>
>> Sent: Sunday, July 04, 2010 10:21 PM
>> Subject: Re: [GWN] New Member with a Question about "Save as..."
>>
>>
>>> Dear Ann:
>>>
>>> I have a Braille Sense Plus still running version 5.21 (I haven't
>>> updated
>>> to the new firmware yet).  What version of the firmware do  you have on
>>> your BSP?  There should be a file in the list of files in the file
>>> manager
>>
>>> named bs-information.txt and it will give you the version number of the
>>> firmware on y our BSP.  let us know.
>>>
>>> I went into the word processor and typed a line of text.  Then I did
>>> CTRL-S and it prompted me for the filename.  I typed test.brf and it was
>>> saved and placed in the My Documents folder.  It contained a line of
>>> Grade
>>
>>> 2 Braille.  I went back into the word processor and typed a line of
>>> computer braille and gave the CTRL-S command and the filename test1.brf
>>> and it was saved as such.
>>>
>>> It is important to use only computer braille when typing the name of a
>>> file plus extension, even if you have set VIEW gRADE to Grade 2
>>> Braille in
>>
>>> t he Options menu.  In other words, test.brf is an acceptable filename,
>>> but test4brf is  not acceptable.
>>>
>>> I didn't have to u se the F3 for the extension.
>>>
>>> Have you tried to do it the way I ahve described above?
>>>
>>> Barb
>>>
>>>
>>> On Sun, 4 Jul 2010, Ann Edie wrote:
>>>
>>>> Hi, Don,
>>>>
>>>> I am using a BrailleSense Plus.  I can follow your steps through typing
>>>> the name without extension, but when I press "tab" (F3), I get a sound
>>>> like clashing cymbals and the device ceases to respond.  I reset and
>>>> tried again, with the same results.
>>>>
>>>> Ann
>>>>
>>>> ----- Original Message ----- From: "don bishop" <[email protected]>
>>>> To: <[email protected]>
>>>> Sent: Sunday, July 04, 2010 9:00 PM
>>>> Subject: Re: [GWN] New Member with a Question about "Save as..."
>>>>
>>>>
>>>>>  Ann,
>>>>>
>>>>>  Just tried it here to be sure.
>>>>>  Bring up the save as dialog box with space s.  Give it a couple
>>>>> seconds
>>>>>  for the current filename to appear.
>>>>>  Next if you want a new filename start typing.  The old one will
>>>>> disappear
>>>>>  once you start typing.
>>>>>  Once you have typed the filename, no extension needed, press the tab
>>>>> key
>>>>>  (f3) and you should be in the file type box.   The default file type
>>>>> will
>>>>>  be shown.  Press space until the file type you want shows or is
>>>>> spoken.
>>>>>
>>>>>  Finally press the tab key one more time and you should be on a
>>>>> confirm
>>>>>  button.  Press enter there and your document will be saved in the
>>>>> format
>>>>>  you choose.
>>>>>
>>>>>  If this doesn't work as described, try a reset of the braillesense
>>>>> and
>>>>>  then do it again.
>>>>>
>>>>>  This should work with either the voice sense or braille sense.  I
>>>>> can't
>>>>>  recall which you said you are using.
>>>>>
>>>>>  Don
>>>>>
>>>>>
>>>>>  On 7/4/2010 2:59 PM, Ann Edie wrote:
>>>>> >  Well, I get the same result when I just type the file name as
>>>>> "test"
>>>>> >  without any extension. Should I try typing it with "hbl"?
>>>>> >
>>>>> >  Thanks for all the thoughts and suggestions.
>>>>> >
>>>>> >  Ann
>>>>> >
>>>>> >  ----- Original Message ----- From: "Joseph Lee"
>>>>> > <[email protected]>
>>>>> >  To: <[email protected]>
>>>>> >  Sent: Sunday, July 04, 2010 4:57 PM
>>>>> >  Subject: RE: [GWN] New Member with a Question about "Save as..."
>>>>> >
>>>>> >
>>>>> > >  Hi,
>>>>> > >  I see what the person is doing: Just because we type a file
>>>>> > > extension
>>>>> > >  does
>>>>> > >  not mean the operating system will accept it. In order for the
>>>>> > > file
>>>>> > >  manager
>>>>> > >  to correctly interpret file contents, a correct file type must be
>>>>> > >  selected
>>>>> > >  before it can be named or vice versa. Just typing the words
>>>>> > > "test.brf"
>>>>> > >  will
>>>>> > >  not help the operating system - in a sense, it would be named
>>>>> > >  "test.brf.hbl"
>>>>> > >  since HBL (Hansone-braille document) is the default file format.
>>>>> > > Remember
>>>>> > >  how old viruses worked to get our attention: fooling around
>>>>> with > > an
>>>>> > >  extension will not work.
>>>>> > >  Just a thought.
>>>>> > >  Cheers,
>>>>> > >  Joseph P.S. Welcome to the list...
>>>>> > >
>>>>> > >  -----Original Message-----
>>>>> > >  From: Joe Giovanelli [mailto:[email protected]]
>>>>> > >  Sent: Sunday, July 04, 2010 11:54 AM
>>>>> > >  To: [email protected]
>>>>> > >  Subject: Re: [GWN] New Member with a Question about "Save as..."
>>>>> > >
>>>>> > >  Ann,
>>>>> > >
>>>>> > >  Much of the way the BSP works is like Windows. The "save as"
>>>>> > > command is
>>>>> > >  certainly like that.
>>>>> > >
>>>>> > >  After completing a file, it must be named in order to save it.
>>>>> > > This
>>
>>>>> > > is
>>>>> > >  where the "save as" command comes in. I guess you already know
>>>>> how
>>>>> > > to
>>>>> > >  bring
>>>>> > >  that command up so I'll skip that.
>>>>> > >
>>>>> > >
>>>>> > >  When you have the command on your display, give it a name,
>>>>> > > including its
>>>>> > >  extension. If you wish the file to be stored in the default
>>>>> folder
>>>>> > > (My
>>>>> > >  Documents), just press "enter. The file will be saved. Note that
>>>>> > > you do
>>>>> > >  not use "tab."
>>>>> > >
>>>>> > >  If you wish to use another folder other than the default,
>>>>> press > > the
>>>>> > >  "shift-tab" that's space plus dots 2-3. This puts you in a
>>>>> list of
>>>>> > >  folders
>>>>> > >  which you can move you with the space plus dot 4 or dot 2.
>>>>> When > > you
>>
>>>>> > > have
>>>>> > >  selected the desired folder, press "enter."
>>>>> > >
>>>>> > >  Now tab a couple of times. The first tab shows your filename plus
>>>>> > >  extension.
>>>>> > >  The next tab shows the file type. The next tab says "confirm."
>>>>> > > Press
>>>>> > >  "enter" here and the file will be saved.
>>>>> > >
>>>>> > >  Joe G.
>>>>> > >
>>>>> > >  ----- Original Message -----
>>>>> > >  From: "Ann Edie" <[email protected]>
>>>>> > >  To: unknown <[email protected]>
>>>>> > >  Date: Sunday, Jul 4, 2010 0:11:20
>>>>> > >  Subject: [GWN] New Member with a Question about "Save z..."
>>>>> > >
>>>>> > > >
>>>>> > > >
>>>>> > > >
>>>>> > > >
>>>>> > > >  Hi, All,
>>>>> > > >
>>>>> > > >  I have just taken possession of a BrailleSense Plus which was
>>>>> > > >  purchased by
>>>>> > >  a school district for the use of a student whom I will be seeing
>>>>> > > over the
>>>>> > >  summer. I need to figure out the basic functions of the device so
>>>>> > > that I
>>>>> > >  can teach the student how to use it in preparation for the next
>>>>> > > school
>>>>> > >  year
>>>>> > >  when he will be in the 6th grade. I am a BrailleNote user myself,
>>>>> > > but
>>>>> > >  this
>>>>> > >  is my first experience with the BrailleSense.
>>>>> > > >
>>>>> > > >  So far I do like the device, but I am having difficulty with
>>>>> the
>>>>> > > > "save
>>>>> > >  z..." feature. I can find the item and get the prompt which
>>>>> asks > > me
>>
>>>>> > > to
>>>>> > >  name
>>>>> > >  the file. When I type in the name I want the file to be called, I
>>>>> > > can see
>>>>> > >  those characters on the braille display. If I were using my >
>>>>> > desktop
>>>>> > >  computer with microsoft Word, after typing the file name, I would
>>>>> > > tab
>>>>> > >  to the
>>>>> > >  next prompt which would ask me for the file format. But what do I
>>>>> > > do at
>>>>> > >  this point on the BrailleSense?
>>>>> > > >
>>>>> > > >  I have tried pressing Space-dots 4, 5, which I think is the
>>>>> > > >  equivalent of
>>>>> > >  "tab", and I have tried pressing "Enter", but in both cases, the
>>>>> > > device
>>>>> > >  seems to freeze, and doesn't respond to any commands, such as
>>>>> > >  "Space-Z" or
>>>>> > >  "Space-every." So I have resorted to the reset button, which of
>>>>> > > course
>>>>> > >  causes the data in the file to be lost.
>>>>> > > >
>>>>> > > >  Can anyone help me with the details of how to work through the
>>>>> > > > "save
>>>>> > > >  z..."
>>>>> > >  routine, or point me to the spot in the manual where this is
>>>>> > > explained in
>>>>> > >  detail?
>>>>> > > >
>>>>> > > >  Thank you very much.
>>>>> > > >
>>>>> > > >  Best,
>>>>> > > >  Ann in NY
>>>>> > > >
>>>>> > > >
>>>>> > > >  If you wish to unsubscribe from this list, visit:
>>>>> > > >
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>>>>> > >
>>>>> > >  No virus found in this incoming message.
>>>>> > >  Checked by AVG - www.avg.com
>>>>> > >  Version: 8.5.439 / Virus Database: 271.1.1/2981 - Release Date:
>>>>> > > 07/04/10
>>>>> > >  06:35:00
>>>>> > >
>>>>> > >  If you wish to unsubscribe from this list, visit:
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>>>>> > >
>>>>> > >
>>>>> >
>>>>> >  If you wish to unsubscribe from this list, visit:
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>>>>> >  http://www.gwmicro.com/listserv
>>>>> >
>>>>> >
>>>>> >  __________ NOD32 5251 (20100704) Information __________
>>>>> >
>>>>> >  This message was checked by NOD32 antivirus system.
>>>>> >  http://www.eset.com
>>>>> >
>>>>> >
>>>>> >
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>>>>>
>>>>
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>>>>
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>>>
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>> No virus found in this incoming message.
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>> Version: 8.5.439 / Virus Database: 271.1.1/2981 - Release Date: 07/04/10
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-- 
Raul A. Gallegos
GW Micro Technical Support And Product Specialist
Voice 260-489-3671, Fax 260-489-2608
Web http://www.gwmicro.com

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