I will try to call GWMicro on Tuesday. Unfortunately, one of the things about being a teacher is that we have very little time during school days to make phone calls, especially calls to customer support which will doubtless require considerable time to unravel problems and troubleshoot computer glitches.

But thanks for all the suggestions and help.

Ann

----- Original Message ----- From: "don bishop" <[email protected]>
To: <[email protected]>
Sent: Sunday, July 04, 2010 10:21 PM
Subject: Re: [GWN] New Member with a Question about "Save as..."


Ann,

I'd try giving gw micro a call on Tuesday. Sounds like something isn't right and maybe they can walk you through some procedures to either correct or identify the problem. They are extremely easy people to work with.

Don



On 7/4/2010 7:07 PM, Ann Edie wrote:
Hi, Don,

I am using a BrailleSense Plus. I can follow your steps through typing
the name without extension, but when I press "tab" (F3), I get a sound
like clashing cymbals and the device ceases to respond. I reset and
tried again, with the same results.

Ann

----- Original Message ----- From: "don bishop" <[email protected]>
To: <[email protected]>
Sent: Sunday, July 04, 2010 9:00 PM
Subject: Re: [GWN] New Member with a Question about "Save as..."


Ann,

Just tried it here to be sure.
Bring up the save as dialog box with space s. Give it a couple seconds
for the current filename to appear.
Next if you want a new filename start typing. The old one will
disappear once you start typing.
Once you have typed the filename, no extension needed, press the tab
key (f3) and you should be in the file type box. The default file type
will be shown. Press space until the file type you want shows or is
spoken.

Finally press the tab key one more time and you should be on a confirm
button. Press enter there and your document will be saved in the
format you choose.

If this doesn't work as described, try a reset of the braillesense and
then do it again.

This should work with either the voice sense or braille sense. I can't
recall which you said you are using.

Don



On 7/4/2010 2:59 PM, Ann Edie wrote:
Well, I get the same result when I just type the file name as "test"
without any extension. Should I try typing it with "hbl"?

Thanks for all the thoughts and suggestions.

Ann

----- Original Message ----- From: "Joseph Lee"
<[email protected]>
To: <[email protected]>
Sent: Sunday, July 04, 2010 4:57 PM
Subject: RE: [GWN] New Member with a Question about "Save as..."


Hi,
I see what the person is doing: Just because we type a file extension
does
not mean the operating system will accept it. In order for the file
manager
to correctly interpret file contents, a correct file type must be
selected
before it can be named or vice versa. Just typing the words "test.brf"
will
not help the operating system - in a sense, it would be named
"test.brf.hbl"
since HBL (Hansone-braille document) is the default file format.
Remember
how old viruses worked to get our attention: fooling around with an
extension will not work.
Just a thought.
Cheers,
Joseph P.S. Welcome to the list...

-----Original Message-----
From: Joe Giovanelli [mailto:[email protected]]
Sent: Sunday, July 04, 2010 11:54 AM
To: [email protected]
Subject: Re: [GWN] New Member with a Question about "Save as..."

Ann,

Much of the way the BSP works is like Windows. The "save as" command is
certainly like that.

After completing a file, it must be named in order to save it. This is
where the "save as" command comes in. I guess you already know how to
bring
that command up so I'll skip that.


When you have the command on your display, give it a name, including
its
extension. If you wish the file to be stored in the default folder (My
Documents), just press "enter. The file will be saved. Note that you do
not use "tab."

If you wish to use another folder other than the default, press the
"shift-tab" that's space plus dots 2-3. This puts you in a list of
folders
which you can move you with the space plus dot 4 or dot 2. When you
have
selected the desired folder, press "enter."

Now tab a couple of times. The first tab shows your filename plus
extension.
The next tab shows the file type. The next tab says "confirm." Press
"enter" here and the file will be saved.

Joe G.

----- Original Message -----
From: "Ann Edie" <[email protected]>
To: unknown <[email protected]>
Date: Sunday, Jul 4, 2010 0:11:20
Subject: [GWN] New Member with a Question about "Save z..."





Hi, All,

I have just taken possession of a BrailleSense Plus which was
purchased by
a school district for the use of a student whom I will be seeing
over the
summer. I need to figure out the basic functions of the device so
that I
can teach the student how to use it in preparation for the next school
year
when he will be in the 6th grade. I am a BrailleNote user myself, but
this
is my first experience with the BrailleSense.

So far I do like the device, but I am having difficulty with the "save
z..." feature. I can find the item and get the prompt which asks me to
name
the file. When I type in the name I want the file to be called, I
can see
those characters on the braille display. If I were using my desktop
computer with microsoft Word, after typing the file name, I would tab
to the
next prompt which would ask me for the file format. But what do I do at
this point on the BrailleSense?

I have tried pressing Space-dots 4, 5, which I think is the
equivalent of
"tab", and I have tried pressing "Enter", but in both cases, the device
seems to freeze, and doesn't respond to any commands, such as
"Space-Z" or
"Space-every." So I have resorted to the reset button, which of course
causes the data in the file to be lost.

Can anyone help me with the details of how to work through the "save
z..."
routine, or point me to the spot in the manual where this is
explained in
detail?

Thank you very much.

Best,
Ann in NY


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