--- In [email protected], "jgury" <[EMAIL PROTECTED]> wrote: > > I have a Z2100 and its been perfect. One thing about these bigger > printers is that they really need to be run with a UPS for clean power > like any other big electronic system. Absolutely essential, this is > not a consumer item that you can just plug into the wall outlet. > > --- In [email protected], "ggkelly1946" > <ggkelly@> wrote: > > > > After having to have the formatter card replaced I now have to have > > the motherboard changed out. The reason is that it will not access the > > paper functions. I can't profile new papers. I wish that HP would buy > > this thing back. When it prints it is just awesome, but it seems every > > few weeks that I have an issue that keeps me from printing when i need > > it. One issue that reared it's ugly head was the warranty, they told > > me that since the supplier had it in it's warehouse that the effective > > date for the start of the warranty period began at that time. After > > some talking to the tech I was told that I needed to send in a copy of > > the purchase receipt and they would update my warranty status. Sorry > > for the rant but thought it might be helpful to someone facing similar > > problems. > > >Unfortunately the issue is not power related it was software related. I loaded the new firmware and the printer gave me an error post. Calling Hp they sent a tech who i8ndtalled a new formatter card and now it will not access the printer to install new paper profiles.
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