Sad to hear them say that about the warranty. Irrespective of how long your supplier had it in the warehouse, your warranty starts the moment you pay for it. Simple.
"You can't depend on your eyes, if your imagination is out of focus". ________________________________ From: ggkelly1946 <[EMAIL PROTECTED]> To: [email protected] Sent: Wednesday, October 22, 2008 5:59:28 PM Subject: [HPDesignJet_Printers] Z3100 for boat anchor After having to have the formatter card replaced I now have to have the motherboard changed out. The reason is that it will not access the paper functions. I can't profile new papers. I wish that HP would buy this thing back. When it prints it is just awesome, but it seems every few weeks that I have an issue that keeps me from printing when i need it. One issue that reared it's ugly head was the warranty, they told me that since the supplier had it in it's warehouse that the effective date for the start of the warranty period began at that time. After some talking to the tech I was told that I needed to send in a copy of the purchase receipt and they would update my warranty status. Sorry for the rant but thought it might be helpful to someone facing similar problems.
