--- In [email protected], "ggkelly1946" <[EMAIL PROTECTED]> 
wrote:

> > >
> >Unfortunately the issue is not power related it was software related.
> I loaded the new firmware and the printer gave me an error post.
> Calling Hp they sent a tech who i8ndtalled a new formatter card and
> now it will not access the printer to install new paper profiles.
>

Well if I remember right, the new hardware has to be programmed by a teleport 
on site. If the 
comm ports are not redirected and set up correctly they will not allow full 
functionality 
between the logic board, and the controller. IF anything they should know about 
this better 
than I, but do insist.


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