This has not come up yet. But I've been working with an IT person who is, well, not very knowledgable. Especially about z/OS. So, what has occurred to me is to try to talk to them more in their "native tongue". They are used to talking about "services". In Linux (at least Fedora), there is a "service" command which basically looks like "service ... start" and "service ... stop" as well as other. In addition, our NOC personnel are not very z/OS literate either (in general - some are pretty good, others absymal). So, should I use CA-OPS/MVS to create a "service" command which will start or stop selected "services"? Basically change a "service srv start" to a "S SRV" and a "service srv stop" to a "P SRV" (or whatever the appropriate method is to stop the "service")? This might end up just plain easier than trying to teach them "the right way". Is this wise or foolish? I'm so tired at times.
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