> -----Original Message-----
> From: IBM Mainframe Discussion List 
> [mailto:[email protected]] On Behalf Of Mark Zelden
> Sent: Monday, July 02, 2012 7:55 AM
> To: [email protected]
> Subject: Re: 'Inexperienced' RBS tech operative's blunder led 
> to banking meltdown
> 
> On Sun, 1 Jul 2012 09:33:05 -0500, Ed Gould 
> <[email protected]> wrote:
> 
> >Shmuel:
> >
> >Well if it was outsourced I wouldn't be surprised to much.
> >I suspect that these people sell themselves as experts in everything
> >CA-7 or MVS you name it. I have interviewed two foreign speaking
> >individuals and it turns out they read the manual and do not have a
> >clue beyond that.
> >
> 
> Talk about a blanket generalization!    Ed, when was the last 
> time you 
> did any real work in MVS or worked with or in a company that
> off shored any of their work?
> 
> And I don't know the specifics of this incident and haven't 
> been following
> it closely, but based on the CA-7 PTFs I saw released right afterwards
> I would say the problem was related to the attempted upgrade (highly
> doubtful that it was operators that attempted it) and backout coupled
> with a CA-7 software issue that RBS couldn't have foreseen. 
> 
> Mark
> --
> Mark Zelden - Zelden Consulting Services - z/OS, OS/390 and MVS       

I do know that we had a CA7 outage recently at IPL time, an S0C6. I am lucky, 
my manager is a CA7 expert and even knows some of the CA people personally. We 
did not have any corruption, just an ABEND. We just applied a HIPER to fix it. 
We were "bleeding edge" on CA7 maintenance.

-- 
John McKown 
Systems Engineer IV
IT

Administrative Services Group

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