John,

I don't know what sysprogs you have been around, but I can tell you i test, 
test, test , test...always have and always will. Part of the problem are the 
times and education and experience....
But I also think its how you were initially trained.

Scott ford
www.identityforge.com

On Jul 2, 2012, at 5:33 PM, John Gilmore <[email protected]> wrote:

> John Reid has reminded us all of a generic weakness in the way we do
> things.  Sysprogs install new systems and maintain them, but they do
> not usually test them.  They may indeed have only the vaguest notions
> of what some of them do.
> 
> Comprehensive IVPs have all but disappeared; but it it time, I think,
> to reintroduce them.  Moreover, there is a need for MVPs (Maintenance
> Verification Procedures) too.
> 
> If they were always available sysprogs could properly be given the
> responsibility for using them and exami ng their outputs.
> 
> John Gilmore, Ashland, MA 01721 - USA
> 
> On 7/2/12, John Blythe Reid <[email protected]> wrote:
>> From what I've read, and it sounds quite as you would expect, the systems
>> programmers who applied the maintenance to CA-7 were based in the main
>> Edinburgh data centre whereas the team responsible for job scheduling using
>> CA-7 were based in Hyderabad. As we all know, when a critical job abends
>> during the middle of the night with a tight batch window, things become
>> quite stressful. And that rising stress level can lead to someone pressing
>> the wrong key. Normally the consequences are not as disastrous as this
>> one's been.
>> 
>> John.
>> 
>> On 2 July 2012 14:54, Mark Zelden <[email protected]> wrote:
>> 
>>> On Sun, 1 Jul 2012 09:33:05 -0500, Ed Gould <[email protected]>
>>> wrote:
>>> 
>>>> Shmuel:
>>>> 
>>>> Well if it was outsourced I wouldn't be surprised to much.
>>>> I suspect that these people sell themselves as experts in everything
>>>> CA-7 or MVS you name it. I have interviewed two foreign speaking
>>>> individuals and it turns out they read the manual and do not have a
>>>> clue beyond that.
>>>> 
>>> 
>>> Talk about a blanket generalization!    Ed, when was the last time you
>>> did any real work in MVS or worked with or in a company that
>>> off shored any of their work?
>>> 
>>> And I don't know the specifics of this incident and haven't been
>>> following
>>> it closely, but based on the CA-7 PTFs I saw released right afterwards
>>> I would say the problem was related to the attempted upgrade (highly
>>> doubtful that it was operators that attempted it) and backout coupled
>>> with a CA-7 software issue that RBS couldn't have foreseen.
>>> 
>>> Mark
>>> --
>>> Mark Zelden - Zelden Consulting Services - z/OS, OS/390 and MVS
>>> mailto:[email protected]
>>> Mark's MVS Utilities: http://www.mzelden.com/mvsutil.html
>>> Systems Programming expert at http://expertanswercenter.techtarget.com/
>>> 
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>> 
>> 
>> 
>> --
>> John Blythe Reid,
>> Técnico de Sistemas de z/OS y de Sistemas Transaccionales,
>> Barcelona,
>> España.
>> 
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