John,

I also worked with Europeans, while living in Europe, also Mexico, including 
the Swiss.  In my old age, 62 in August, I have concluded that the new IT world 
order,  that's what my boss alls it, the solution to testing , is call the 
vendor. We get ton of calls, usually because ppl don't read the manuals. Many 
of them i feel haven't  had the fortune of learning z/OS from the early days. I 
learned CICS many moons ago with the source assemblies and PLMs. Unfortunately, 
the have shall we say disappeared. 

Scott ford
www.identityforge.com

On Jul 2, 2012, at 7:43 PM, John Gilmore <[email protected]> wrote:

> 'Sysprog' is unfortunately an ambiguous term.  There are those who
> build software for ISVs or, of course, IBM; and there are those who
> keep a z/OS shop running.
> 
> As a part of an attempt to help in the selection of a new manager for
> a systems programming group in a European insurance company I recently
> spent 3 half days, one of them with each of three of the latter.  They
> installed things; did maintenance using SMP/E, etc., etc.  They did
> damn little testing, escept in the sense that the systematic
> correction of errors in their own work is testing.
> 
> Moreover, it became clear that none of them knew or could know enough
> about all of the components they were working with to test them
> independently.  (They were competent people, but they were not
> polymaths.)  This melancholy conclusion led me to the notion that IVPs
> and MVPs, most of them necessarily supplied by vendors, needed to be
> widely available.
> 
> These people have other needs too.  They seem, for example, to have
> very little sense of the ways in which notionally very different kinds
> of IBM systems are almost all much alike in some ways.  They cannot
> make plausible, often (but not of course always) confirmed inferences
> about how things work using this kind of knowledge.  Moreover, I am
> not sure I know how to communicate/teach these skills outside of
> essentially one-on-one, apprenticeship situations.
> 
> John Gilmore, Ashland, MA 01721 - USA
> 
> On 7/2/12, Scott Ford <[email protected]> wrote:
>> John,
>> 
>> I don't know what sysprogs you have been around, but I can tell you i test,
>> test, test , test...always have and always will. Part of the problem are the
>> times and education and experience....
>> But I also think its how you were initially trained.
>> 
>> Scott ford
>> www.identityforge.com
>> 
>> On Jul 2, 2012, at 5:33 PM, John Gilmore <[email protected]> wrote:
>> 
>>> John Reid has reminded us all of a generic weakness in the way we do
>>> things.  Sysprogs install new systems and maintain them, but they do
>>> not usually test them.  They may indeed have only the vaguest notions
>>> of what some of them do.
>>> 
>>> Comprehensive IVPs have all but disappeared; but it it time, I think,
>>> to reintroduce them.  Moreover, there is a need for MVPs (Maintenance
>>> Verification Procedures) too.
>>> 
>>> If they were always available sysprogs could properly be given the
>>> responsibility for using them and exami ng their outputs.
>>> 
>>> John Gilmore, Ashland, MA 01721 - USA
>>> 
>>> On 7/2/12, John Blythe Reid <[email protected]> wrote:
>>>> From what I've read, and it sounds quite as you would expect, the
>>>> systems
>>>> programmers who applied the maintenance to CA-7 were based in the main
>>>> Edinburgh data centre whereas the team responsible for job scheduling
>>>> using
>>>> CA-7 were based in Hyderabad. As we all know, when a critical job abends
>>>> during the middle of the night with a tight batch window, things become
>>>> quite stressful. And that rising stress level can lead to someone
>>>> pressing
>>>> the wrong key. Normally the consequences are not as disastrous as this
>>>> one's been.
>>>> 
>>>> John.
>>>> 
>>>> On 2 July 2012 14:54, Mark Zelden <[email protected]> wrote:
>>>> 
>>>>> On Sun, 1 Jul 2012 09:33:05 -0500, Ed Gould <[email protected]>
>>>>> wrote:
>>>>> 
>>>>>> Shmuel:
>>>>>> 
>>>>>> Well if it was outsourced I wouldn't be surprised to much.
>>>>>> I suspect that these people sell themselves as experts in everything
>>>>>> CA-7 or MVS you name it. I have interviewed two foreign speaking
>>>>>> individuals and it turns out they read the manual and do not have a
>>>>>> clue beyond that.
>>>>>> 
>>>>> 
>>>>> Talk about a blanket generalization!    Ed, when was the last time you
>>>>> did any real work in MVS or worked with or in a company that
>>>>> off shored any of their work?
>>>>> 
>>>>> And I don't know the specifics of this incident and haven't been
>>>>> following
>>>>> it closely, but based on the CA-7 PTFs I saw released right afterwards
>>>>> I would say the problem was related to the attempted upgrade (highly
>>>>> doubtful that it was operators that attempted it) and backout coupled
>>>>> with a CA-7 software issue that RBS couldn't have foreseen.
>>>>> 
>>>>> Mark
>>>>> --
>>>>> Mark Zelden - Zelden Consulting Services - z/OS, OS/390 and MVS
>>>>> mailto:[email protected]
>>>>> Mark's MVS Utilities: http://www.mzelden.com/mvsutil.html
>>>>> Systems Programming expert at http://expertanswercenter.techtarget.com/
>>>>> 
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>>>> 
>>>> 
>>>> 
>>>> --
>>>> John Blythe Reid,
>>>> Técnico de Sistemas de z/OS y de Sistemas Transaccionales,
>>>> Barcelona,
>>>> España.
>>>> 
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