John Reid has reminded us all of a generic weakness in the way we do things. Sysprogs install new systems and maintain them, but they do not usually test them. They may indeed have only the vaguest notions of what some of them do.
Comprehensive IVPs have all but disappeared; but it it time, I think, to reintroduce them. Moreover, there is a need for MVPs (Maintenance Verification Procedures) too. If they were always available sysprogs could properly be given the responsibility for using them and exami ng their outputs. John Gilmore, Ashland, MA 01721 - USA On 7/2/12, John Blythe Reid <[email protected]> wrote: > From what I've read, and it sounds quite as you would expect, the systems > programmers who applied the maintenance to CA-7 were based in the main > Edinburgh data centre whereas the team responsible for job scheduling using > CA-7 were based in Hyderabad. As we all know, when a critical job abends > during the middle of the night with a tight batch window, things become > quite stressful. And that rising stress level can lead to someone pressing > the wrong key. Normally the consequences are not as disastrous as this > one's been. > > John. > > On 2 July 2012 14:54, Mark Zelden <[email protected]> wrote: > >> On Sun, 1 Jul 2012 09:33:05 -0500, Ed Gould <[email protected]> >> wrote: >> >> >Shmuel: >> > >> >Well if it was outsourced I wouldn't be surprised to much. >> >I suspect that these people sell themselves as experts in everything >> >CA-7 or MVS you name it. I have interviewed two foreign speaking >> >individuals and it turns out they read the manual and do not have a >> >clue beyond that. >> > >> >> Talk about a blanket generalization! Ed, when was the last time you >> did any real work in MVS or worked with or in a company that >> off shored any of their work? >> >> And I don't know the specifics of this incident and haven't been >> following >> it closely, but based on the CA-7 PTFs I saw released right afterwards >> I would say the problem was related to the attempted upgrade (highly >> doubtful that it was operators that attempted it) and backout coupled >> with a CA-7 software issue that RBS couldn't have foreseen. >> >> Mark >> -- >> Mark Zelden - Zelden Consulting Services - z/OS, OS/390 and MVS >> mailto:[email protected] >> Mark's MVS Utilities: http://www.mzelden.com/mvsutil.html >> Systems Programming expert at http://expertanswercenter.techtarget.com/ >> >> ---------------------------------------------------------------------- >> For IBM-MAIN subscribe / signoff / archive access instructions, >> send email to [email protected] with the message: INFO IBM-MAIN >> > > > > -- > John Blythe Reid, > Técnico de Sistemas de z/OS y de Sistemas Transaccionales, > Barcelona, > España. > > ---------------------------------------------------------------------- > For IBM-MAIN subscribe / signoff / archive access instructions, > send email to [email protected] with the message: INFO IBM-MAIN > ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: INFO IBM-MAIN
