TIna You touch on a topic that i feel is something important. morals and ethics in the computer field.
I think i can speak on this because of my many years in various areas of the computer repair field. Was a extra charge warranted for a quick service job? In my experience, charges and service was subject to my service manager or my employers own rules of conduct. At most times it was flexible based on who the individual customers where, whether they are a customer, and the potential for more business. When I handled the service charges myself, i was more flexible on the situation. i Beleived that the service department made money for the companies in two forms. We helped make sales by being able to back up what we sold. and We created word of mouth advertising based on our willingness to be fair when we repaired things. The line between these two points was always subject to discussion between me and my employers but to this day, after working for several people, i still stand by my beleif. now that being said was a charge warranted? Tina if u asked for fast service and they gave you an upfront charge, u had the right to go somewhere else. Being that it was warranty and apple used to charge fairly good rates for service, i not sure i would have charged. But then I am was not working for said company. This question and the questions on tech utility software are ones with no true answer. The answers received will be all sent by people who have different expereinces. Brian Hodkin CNA I.T. Specialist Budding writer Http://www.svsd.mb.ca/tcd/ Resident Computer tech and catch all Southwest Horizon School Division South Western Manitoba Canada " i work in schools but have no class" -- The iMac List is sponsored by <http://lowendmac.com/> and... Small Dog Electronics http://www.smalldog.com | Refurbished Drives | - Epson Stylus Color 580 Printers - new at $69 | & CDRWs on Sale! | Support Low End Mac <http://lowendmac.com/lists/support.html> iMac List info: <http://lowendmac.com/imac/list.shtml> --> AOL users, remove "mailto:"; Send list messages to: <mailto:[EMAIL PROTECTED]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/imac-list%40mail.maclaunch.com/> --------------------------------------------------------------- >The Think Different Store http://www.ThinkDifferentStore.com ---------------------------------------------------------------
