> 1. Ipswitch released a product that was not even close to be ready. I > posted my theory on why before.
While many believe this, it is not true. There were many companies participating in the beta, and even though I did not run the beta (only because of time) I was monitoring what was being said in the web forum and issues that were found were being addressed and resolved to the satisfaction of those participating. > 2. I renewed my service agreement with Ipswitch because the early > release, had already planned to go with Smartermail. The SA is not just purely for an upgrade. You did not buy an upgrade SKU, you bought a service agreement. > 3. I have now paid for several months of service agreement for a product > that I can not use and I do not see any offer from Ipswitch correcting this. Ipswitch is working on the problems. Imail is still working and upgrades and updates are happening, although not without pains. Are you saying you can not get Imail (any version) to work at all? John T eServices For You To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
