Hi Everyone, I'm about to impose... I just don't have the time to figure out how to create these rules, and experiment until I get them right... So I come to you outstanding gurus... (lucky you!)
We're running iMail 7.15, and I assume that I'll both an inbound and outbound rule, at the domain level, to do what I need. What we have is a work order system, and the work order IDs end up in the subject lines of our messages. The format for the work order id is: [WO-nnnnnnnn-nnnn] Where n is any digit from 0 to 9. Eventually the messaging will be handled entirely by the work order system, but we always anticipate adding properly formatted Work Order IDs into the subject lines of messages sent OUTSIDE the work order system too. These rules would work for both. We'd like to trap any messages that have a work order id anywhere in the subject line, and COPY the message to a mailbox, [EMAIL PROTECTED] The message should still go to the destination... we just want to have a copy of it to the special mailbox for pickup by the work order system for additional tracking. This goes for messages that come IN to the domain (replies from customers) as well as messages that go OUT through our domain (messages TO customers). Is there a rule that can do what I need, and if so, would someone be willing to supply it to me, 'cause I'm on a tight deadline? I'd really appreciate it, and totally owe you a beer (or a sparkling grape juice, if drinkin's not your thing :) Thanks, Marc To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
