Tom,
Tech support at Ipswitch is actually very good. Sometimes the best way to
get it is to pick up the phone though. Once you get a tech on the phone
they are all VERY knowledgable. Granted the e-mail support isn't the
greatest....which is why I always pick up the phone ;-)
My first line of defense is ALWAYS this user list though. You will find
MANY knowledgeable admins on this list. Chance are that someone on this
list has hit the same problem you are having and can help.
Just my 2 cents...
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Tom Long
Sent: Thursday, February 03, 2000 11:49 AM
To: [EMAIL PROTECTED]
Subject: [IMail Forum] tech support
Well that kind of blows my plan of going with Imail. One of the biggest
reasons I am switching from the server I have now is due to lack of tech.
support. I would be interested in hearing any other comments about tech
support.
Tom Long 1025 Roosevelt Avenue
Communications Supervisor Detroit Lakes, MN 56501
City of Detroit Lakes Telephone: 218-846-7142
[EMAIL PROTECTED] Fax: 708-810-3445
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