I personally rank Imail tech support the best I have to deal with. But I use
the phone when there is a problem. I have never been on hold for more than a
few minutes and the problem has been solved by the first tech I talk to. I
cannot say this for any of the other companies I deal with.
But maybe the flu is ravaging their office this season...
Sheldon
_____________________________
Sheldon Koehler, N7XEI
Ten Forward Communications
http://www.tenforward.com
_____________________________
Not all heroes wear tights and a cape.
----- Original Message -----
From: "Bill Cleland" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Thursday, February 03, 2000 8:22 AM
Subject: RE: [IMail Forum] Tech Support
> I sent an email request for support last Thursday (1/27) and promptly
received
> my tracking number but have yet to hear anything else?!?
>
>
> Bill Cleland
> Rio Rancho High School (NM)
> [EMAIL PROTECTED]
>
>
>
> -----Original Message-----
> From: [EMAIL PROTECTED] On Behalf Of Helen M. Delany
> Sent: Thursday, February 03, 2000 8:39 AM
> To: IMail_Forum
> Subject: [IMail Forum] Tech Support
>
>
> Is anyone else having trouble getting tech support?
>
> This is the third day since I left my original voice message with a
> technician. Yesterday I called again and was on hold for so long that I
> finally hung up. No call back yet....
>
> What's the problem, Ipswitch?
>
> Helen Delany
>
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
Please visit http://www.ipswitch.com/support/mailing-lists.html
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