Daniel,
I really don't think there is any problem with the disk. It is a brand new
Dell server, with all monitoring gizmos installed.Besides, since this server
is only two weeks in production environment, I watch it like a hawk. There
is slight chance that, since this drive(RAID5) is clustered through Vinca
standby server software, it might lead to a corruption
I think the problem might lie in the way I added users. I did it by sending
e-mail to the server, using customer supplied data files, all in different
formats, that I convetred to text files and e-mailed to my server for
processing.
One more observation: since I am Russian and I use MS russification on my
home PC, some of my e-mails do arrive to the destination in corrupted state.
I don't exclude the possibility of corrupting my last text file that I sent
to Imail server yesterday. Actually, I noticed the problem about two hours
after I sent that file: of 16 users only 14 were actually added, and some
information fields for these users that were added by this file, contained
odd characters like $ or %, or & and so on that were not in original file.
I'll probably just do full backup of LDAP every day, or better yet, will use
scheduler to copy LDAP folder to another disk partition 3-4 times a day. And
next time I will not use my home PC to send text files to the server
P.S. After I reintialized LDAP everything went back to normal, except that
usual mess with having first and last name in "first name" field. However, I
just finished re-entering user's phone numbers by hand and it was
awful....:((((
Generally I like Ipswitch, but I think developers need to look into some
things that Imail is noticably lacking: inability to set up a predefined
welcome e-mail message to every new user (with phone and e-mail info for
corporate techsupport, for instance) or the utility to force users to change
password at certain time.
thanks
----- Original Message -----
From: "Daniel Donnelly" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Friday, January 26, 2001 5:01 PM
Subject: Re: [IMail Forum] problem with Admin utility
> Yuri,
>
> I did get more info (and saw your registry) when I talked to one of the
> support people (about a totally separate issue!). I won't say I know what
> the problem is, because that would be a lie.
>
> Certainly a backup of the LDAP directory would make life easier for you! I
> would use a process that allows you to have either incremental backups or
> multiple copies of a full backup. That way you can go back in time, beyond
> the last backup, just in case the problem is not found the next day (just
> good techniques!).
>
> Did the Init LDAP 'fix' the problem? Once you enter one users info or
create
> a new one, did the first/last names 'stay' in the right places? If it did,
> then I would say the backup of LDAP dir would be very useful!
>
> Since we are talking about disk files, it would not hurt to perform some
> checking on the file system and the disk. Maybe the problem is not IMail,
> but the disk?
>
> Daniel Donnelly
> ________________________________________________________
>
> ----- Original Message -----
> From: "Mail" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Friday, January 26, 2001 3:55 PM
> Subject: Re: [IMail Forum] problem with Admin utility
>
>
> > Unfortunately, it is much worse than that.
> >
> > Old accounts were OK, but the new accounts wouldn't get any LDAP
> attributes
> > and any change to LDAP information would be instantly reversed. Also, if
I
> > add new account it will not be searchable by LDAP client at all, whereas
> old
> > ones will be still searchable.
> >
> > I know that Imail stores LDAP info in separate directory. I wonder if
full
> > backup of LDAP directory every night would help me prevent what I am
doing
> > now: I had to re-initialize LDAP because nothing else worked, and now I
am
> > entering 860 accounts information by hand. What a great job for system
> > administrator!
> >
> >
> > ----- Original Message -----
> > From: "Daniel Donnelly" <[EMAIL PROTECTED]>
> > To: <[EMAIL PROTECTED]>
> > Sent: Friday, January 26, 2001 2:03 PM
> > Subject: Re: [IMail Forum] problem with Admin utility
> >
> >
> > > Yuri,
> > >
> > > Sounds like someone (on the console) clicked the 'Initialize LDAP'
> button.
> > > This will cause any added data (like phone number, etc...) to be
cleared
> > and
> > > change the first name. The new accounts you have created since this
> action
> > > will have the correct data, but everyone else will be set back to
> > > 'defaults'.
> > >
> > > Daniel Donnelly
> > > ________________________________________________________
> > >
> > > ----- Original Message -----
> > > From: "Mail" <[EMAIL PROTECTED]>
> > > To: <[EMAIL PROTECTED]>
> > > Sent: Friday, January 26, 2001 11:51 AM
> > > Subject: [IMail Forum] problem with Admin utility
> > >
> > >
> > > > We used to add users from both Admin utility on the server and
through
> > > Web.
> > > > Everything was okay for awhile, but recently something started
> > happening:
> > > > when user is added via Web, his last and first name as displayed in
> > > > respective settings in Web normally, but when we open Admin utility
on
> > the
> > > > server to look at this user, his first and last names are both
listed
> in
> > > > "first name" window. Moreover, some names that were seen in correct
> > format
> > > > before, all of a sudden were moved into "first name" window, and
some
> > > people
> > > > even lost other settings, like organization name or phone number.
> > > >
> > > > Any idea what's going on?
> > > >
> > > > thank you
> > > >
> > > >
> > > > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > > > to be removed from this list.
> > > >
> > > > An Archive of this list is available at:
> > > > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
> > > >
> > >
> > >
> > > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > > to be removed from this list.
> > >
> > > An Archive of this list is available at:
> > > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
> >
> >
> > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > to be removed from this list.
> >
> > An Archive of this list is available at:
> > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
> >
>
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
> An Archive of this list is available at:
> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
Please visit http://www.ipswitch.com/support/mailing-lists.html
to be removed from this list.
An Archive of this list is available at:
http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
