We are having a similar experience here as well .. Really a bad one .. I
can't believe all of the problems that Ipswitch has with this newest
release .. How can they have so many basic issues with a product that
was beta tested so long? .. I tell ya with the big gun put to all of our
heads to purchase a tech support contract to ensure our upgrade I am
beginning to feel as though it just was not worth all of the major
problems that this release has brought to our company .. I would sure
think that after reading all of these posts that Ipswitch would see that
there may be a bit of a problem starting here .. I have talked with
there tech support department and they have nothing to say about it at
all :(
Brian
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of Todd Ryan
Sent: Monday, July 09, 2001 12:42 PM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] poor performance
I had what I believe to be the same problem. I run two different IMail
boxes for two different companies.
Company A is a web/email hosting company. They have about 100 domains
and maybe 500 mail accounts. It's NT 4.0, using the internal IMail
database. It's running IMail 6.06 (which was upgraded from IMail 5) on
an older PII 200Mhz with about 200MB RAM. But it runs quite fast and
has never had any problems. On this system, I have several HUGE mail
boxes (including one I filter my IMail list mail into which gets about
1500 or 2000 messages before I move them each month). I never saw the
slightest delay like the one mentioned in a couple of these threads.
Also web mail displays the mailbox contents almost instantly set at 100
per page.
Now, at Company B, I was able to build a brand new PIII 800Mhz with
super-fast RAID and 512MB RAM. I built it as NT 4.0 with IMail 6.06.
When I built it, it had about 200 accounts using the NT database (It's a
BDC in our NT domain so I wouldn't have to duplicate accounts). There
are no users using it except me although all the accounts are there.
>From day 1, performance was marginal. It ran a little slow when
checking web mail or clicking on any folder from an imap client. There
was about a 1-3 second lag before it refreshed. I was perplexed because
I could check the overworked, underpowered server at Company A remotely
faster than I could check the completely idle super-fast machine at
Company B which was sitting on my desk!
Soo...when IMail 7 came out, I upgraded the unused box at Company B to
look at the features and play with it before taking the bigger risk at
Company A. After the upgrade, performance was horrible! I suspected the
conversion issue but even with 1 or 2 message in my box, it took 5-10
seconds just to refesh the box contents. And in web mail, it took 10-30
seconds. It was rediculous.
I tried backing up the data and registry then uninstalling/reinstalling
IMail then restoring the data and it didn't change one bit.
I then tried doing the same backup then wiping the machine clean,
reinstalling NT then IMail 7, then restoring the data. Voila!
Performance was incredible! Much better than it ever was running IMail
6 and much better than the other box at Company A. Almost no noticable
delay in webmail or IMAP.
Now I don't know why reinstalling the OS then Imail fixed it, but it
did.
If you have the luxury of a couple hours of down time, it might be worth
the effort to rebuild. Obviously this isn't an ideal solution, but
barring a fix from Ipswitch, it's the only one I know that worked for
me.
--Todd.
----- Original Message -----
From: "Bill Foresman" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Friday, July 06, 2001 11:00 AM
Subject: [IMail Forum] poor performance
> I'm still having problems with performance from a client. It hangs
> when retrieving a list of messages from the server. Has anyone had any
> help
from
> IpSWitch from this or been able to resolve it?
>
> I believe the server is sending the entire mailbox to the client
> rather
than
> unread messages?
>
> Thanks,
>
> Bill
>
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
> An Archive of this list is available at:
> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
>
Please visit http://www.ipswitch.com/support/mailing-lists.html
to be removed from this list.
An Archive of this list is available at:
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Please visit http://www.ipswitch.com/support/mailing-lists.html
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