I have started to suspect that a reinstall of the OS & IMail might fix the
problem but I can't understand why though. Todd's experience certainly
shows it! Web mail is extremely slow despite running convert.exe several
times to completion.
Peter Param
Manager Operations
Cyrus Technologies
------"Tomorrow's Solution Today!"------>>
Ph: +612-9621-5333
Fx: +612-9621-1941
www.cyrustech.com
----- Original Message -----
From: "Brian Watters" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Tuesday, July 10, 2001 7:57 AM
Subject: RE: [IMail Forum] poor performance
> We are having a similar experience here as well .. Really a bad one .. I
> can't believe all of the problems that Ipswitch has with this newest
> release .. How can they have so many basic issues with a product that
> was beta tested so long? .. I tell ya with the big gun put to all of our
> heads to purchase a tech support contract to ensure our upgrade I am
> beginning to feel as though it just was not worth all of the major
> problems that this release has brought to our company .. I would sure
> think that after reading all of these posts that Ipswitch would see that
> there may be a bit of a problem starting here .. I have talked with
> there tech support department and they have nothing to say about it at
> all :(
>
> Brian
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]] On Behalf Of Todd Ryan
> Sent: Monday, July 09, 2001 12:42 PM
> To: [EMAIL PROTECTED]
> Subject: Re: [IMail Forum] poor performance
>
>
> I had what I believe to be the same problem. I run two different IMail
> boxes for two different companies.
>
> Company A is a web/email hosting company. They have about 100 domains
> and maybe 500 mail accounts. It's NT 4.0, using the internal IMail
> database. It's running IMail 6.06 (which was upgraded from IMail 5) on
> an older PII 200Mhz with about 200MB RAM. But it runs quite fast and
> has never had any problems. On this system, I have several HUGE mail
> boxes (including one I filter my IMail list mail into which gets about
> 1500 or 2000 messages before I move them each month). I never saw the
> slightest delay like the one mentioned in a couple of these threads.
> Also web mail displays the mailbox contents almost instantly set at 100
> per page.
>
> Now, at Company B, I was able to build a brand new PIII 800Mhz with
> super-fast RAID and 512MB RAM. I built it as NT 4.0 with IMail 6.06.
> When I built it, it had about 200 accounts using the NT database (It's a
> BDC in our NT domain so I wouldn't have to duplicate accounts). There
> are no users using it except me although all the accounts are there.
> >From day 1, performance was marginal. It ran a little slow when
> checking web mail or clicking on any folder from an imap client. There
> was about a 1-3 second lag before it refreshed. I was perplexed because
> I could check the overworked, underpowered server at Company A remotely
> faster than I could check the completely idle super-fast machine at
> Company B which was sitting on my desk!
>
> Soo...when IMail 7 came out, I upgraded the unused box at Company B to
> look at the features and play with it before taking the bigger risk at
> Company A. After the upgrade, performance was horrible! I suspected the
> conversion issue but even with 1 or 2 message in my box, it took 5-10
> seconds just to refesh the box contents. And in web mail, it took 10-30
> seconds. It was rediculous.
>
> I tried backing up the data and registry then uninstalling/reinstalling
> IMail then restoring the data and it didn't change one bit.
>
> I then tried doing the same backup then wiping the machine clean,
> reinstalling NT then IMail 7, then restoring the data. Voila!
> Performance was incredible! Much better than it ever was running IMail
> 6 and much better than the other box at Company A. Almost no noticable
> delay in webmail or IMAP.
>
> Now I don't know why reinstalling the OS then Imail fixed it, but it
> did.
>
> If you have the luxury of a couple hours of down time, it might be worth
> the effort to rebuild. Obviously this isn't an ideal solution, but
> barring a fix from Ipswitch, it's the only one I know that worked for
> me.
>
> --Todd.
>
>
> ----- Original Message -----
> From: "Bill Foresman" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Friday, July 06, 2001 11:00 AM
> Subject: [IMail Forum] poor performance
>
>
> > I'm still having problems with performance from a client. It hangs
> > when retrieving a list of messages from the server. Has anyone had any
>
> > help
> from
> > IpSWitch from this or been able to resolve it?
> >
> > I believe the server is sending the entire mailbox to the client
> > rather
> than
> > unread messages?
> >
> > Thanks,
> >
> > Bill
> >
> >
> > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > to be removed from this list.
> >
> > An Archive of this list is available at:
> > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
> >
>
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
> An Archive of this list is available at:
> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
>
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
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>
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