> Hi All, > > I have a customer who is using Verizon dial-up for internet connection. I > host there web site/email on my server. > > They can receive there email fine, however, when they try to send email they > get this error: > > " Your server has unexpectedly terminated the connection. Possible causes > for this include server problems, network problems, or a long period of > inactivity. Account: 'sales', Server: 'mail.kruzin.net', Protocol: POP3, > Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F " > > I have checked there account settings and they are using the SMTP > authentication. They can send mail fine via there Verizon account, but not > with our smtp server. > > I read the KN article on this and it was vague. > > Any suggestions? >
Try having them increase their timeout settings in their mail program... Steve Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/
