Not to beat a dead horse BUT. Is your client completely opposed to replying through the web messaging? Maybe then you could setup the mail client as an IMAP if they need to see what they've sent (I don't know how slow that would be with dial-up). Just a suggestion...
Marc -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Todd Holt Sent: Thursday, May 02, 2002 04:23 PM To: [EMAIL PROTECTED] Subject: RE: [IMail Forum] HELP!!-SMTP Error (server unexpectedly terminated....) Try having your client open a command window and telnet to port 25 or 110: telnet mail.server.com 25 telnet mail.server.com 110 They should get a response from both if they have SMTP passed through the Verizon firewall. If they get through, then the problem is on the client or server. If not, then the problem is with Verizon. Todd -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of The Innkeeper Sent: Thursday, May 02, 2002 1:36 PM To: [EMAIL PROTECTED] Subject: Re: [IMail Forum] HELP!!-SMTP Error (server unexpectedly terminated....) > Hi All, > > I have a customer who is using Verizon dial-up for internet connection. I > host there web site/email on my server. > > They can receive there email fine, however, when they try to send email they > get this error: > > " Your server has unexpectedly terminated the connection. Possible causes > for this include server problems, network problems, or a long period of > inactivity. Account: 'sales', Server: 'mail.kruzin.net', Protocol: POP3, > Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F " > > I have checked there account settings and they are using the SMTP > authentication. They can send mail fine via there Verizon account, but not > with our smtp server. > > I read the KN article on this and it was vague. > > Any suggestions? > Try having them increase their timeout settings in their mail program... Steve Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/ --- [This E-mail scanned for viruses by Declude Virus] --- [This E-mail scanned for viruses by Declude Virus] Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/
