Hello, Wednesday, December 18, 2002, 12:18:07 PM, you wrote:
>> Fax to email. Email to Fax. >> >> Where to start? >> What are people using? >> Does it really save money? >> Is Imail good at this? >> >> I am at google now. But if someone has >> links or ideas please let me know. Thanks. Len> are you just curious or do you have client request for this service? Very serious about this. Senior VP was setting in call center yesterday and was not happy with the bottle neck at fax machines. I have set up 4 just in the center with 38 agents. Did not like the agents leaving there desk ie. the phone. SW airlines sends a fax back for each PNR and the agent must have that (or something off it) to attach to there out going email to Gov. travelers. Some agents tell me the get between 50 and 75 from SW a day. Len> The quality of the fax side of the faxmodem is the key component, old Len> Courriers (not Sportsters) and Zyxels were the best. Len> Like the Imail list server, the fax service is pretty lightweight and has Len> not been updated in features for years, afaik. As a simple little service, Len> it probably serves well. Len> But if you want to build an email-to-fax or fax-server business on it, Len> probably not prudent. there are dedicated fax servers around. As you can see from above if I do this (which it looks I have to) it needs to be very reliable. At the same time I was thinking if I put this in to the call center in VA I might want to roll this out to the whole company. I have download the GFI Fax maker and I hope to install it soon on a test server. If you know of better products please let me know. Anything in Linux that could save us $$$$. -- Best regards, ~Paul~ mailto:[EMAIL PROTECTED] --- [This E-mail scanned for viruses by Declude Virus/McAfee] To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
