Roger,  I can't agree with you more.  Our webmail works well but it is
nowhere near as snappy as the prior versions.

It is NOT the machine, NOT the templates, NOT the disk system, NOT the NIC,
and NOT the CPU load, etc... It IS the webmail program.

There is absolutely NO reason to read through EVERY folder upon login.  The
only folder that should be processed is the Inbox (Main) folder by default.
If I want to know about one of my other folders, I'll click on it.

BTW - whether you indicate in the prefs to count new messages in all folders
or inbox only, makes no difference in the speed.

This topic has come up many times no resolution.

Hopefully we can get some comment from Ipswitch?  Tripp maybe :)

Regards,

David Gregg
dgSoft Internet Services
Web hosting, Email outsourcing, Dedicated and shared infrastructure
solutions.
(949) 584-1514

----- Original Message ----- 
From: "Roger Heath" <[EMAIL PROTECTED]>
To: "Rick Leske" <[EMAIL PROTECTED]>
Sent: Wednesday, October 01, 2003 9:33 AM
Subject: Re[2]: [IMail Forum] Webmail Performance


> Reply to: Rick Leske
>       Re: [IMail Forum] Webmail Performance on Wednesday 11:08:08 AM
>
> 2.8GHz  1GB  Ram  40GB  drive.  1.1MB Bandwidth. All runs well but web
> mail. This is about my tenth post regarding this, so if you search the
> archive,  you will see I have tried everything. The machine is running
> just fine except for web mail and I am using Classic templates. All is
> maintained  well,  defragged twice daily etc. Typical processor use is
> now about 5-50%, rarely above that. The problem is the parsing of many
> mailboxes  which  takes all day. I don't know if Ipswitch changed this
> to  accurately display size of mails, etc., but this appears to be the
> software  design  change  from 5.x whicgh ran 100 times faster. If you
> have only a few messages, it will load up in 10-15 seconds (still very
> slow)  but  if you have a dozen mailboxes with maybe 500-1000 messages
> you  can  wait  1-2 minutes each time it has to refresh. The very same
> mailboxes  loading  in  Imail 5.x took about 1-2 seconds to load up on
> each  refresh.  My  personal  opinion  is that there has been a design
> change  in  the product causing this and degrading the product. I have
> to conclude this as nothing support or in the listserver has worked at
> all.  There  are many complaining about this here for some time. Maybe
> we are overlooking something, but even if I put text only templates or
> Imail default templates in place, I get the exact same results.
>
> Thanks,
>
> --
> Roger Heath
> [EMAIL PROTECTED]
> www.rleeheath.com
>
>
> ----- Copy of Original Message(s): -----
>
> R> Could you be a little more specific.. what server
hardware/configuration is
> R> it running on?  Any other server services running in conjunction with
> R> IMail.. what is your internet bandwidth (at the server).  Is it a
client
> R> concern or is the server actually running slow?
>
> R> ~Rick
>
>
> >> This  is  a far more serious problem than Ipswitch has given attention
> >> too. After numerous calls to support and many messages here I still do
> >> not  have  a  solution  to  this. I have tried many things and seen no
> >> solution to this at all for months now. we had version 5.x which would
> >> load messages in seconds, but 7.x and 8.x is almost unusable for us.
> >>
> >>
> >> C> Hello List
> >> C> I have just subscribed, so if this query has been aired
> >> recently, please
> >> C> accept my apologies.
> >>
> >> C> I am running IMail Server v8.3, and the webmail is incredibly
> >> slow.  Does
> >> C> anyone have any tips or tricks to speed it up?
> >>
> >>
>
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