I have a new box 3 monthes old, installed imail on it and it would lock
up everytime I direct mail ports to it,  maybe there is a problem with
Imail and P4 systems.  I have not migrated to the new system yet.  It
has been running web(IIS) with no problems.  Still running imail on a P3
700.  I know that oracle client 8.1X had installer problems on P4
systems.  Just my 2 cents worth.

Eric

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Dermot Keenan
Sent: Wednesday, October 01, 2003 1:04 PM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] Webmail Performance


Ryan,  what OS are you running IMail on?  We had a similar configuration
- dual 2.4GHz Xeon with 2.5GB RAM running Windows Server 2003, IMail
8.03,
3000+ virtual hosts.  Originally we had IMail running on a dual Pentium 
3000+ III
933MHz with 1GB RAM and the OS was Windows 2000 Server.  We moved IMail
to this server in hopes of solving a few problems:

1) The server simply crashes every so often (by "crash" I mean it
becomes completely unresponsive).  The only recourse being a cold
reboot.  We have found no clues as to the cause of these crashes.

2) SMTPD32 seems to get bogged down when too much email is coming in
(between 50,000 and 100,000 messages a day usually means at least one or
two crashes).


After moving to this new, more powerful server we had HUGE problems.
When I opened the IMail Administrator it would take hours (yes, I said
hours) to load the entire tree view of the virtual hosts.  SMTPD slowed
down to a crawl.  It would take so long just to process a single
incoming message that SMTPD became unavailable to almost all incoming
mail while it tried to proceess the few that it had already received.
Ipswitch tech support acknowledged a problem with the way IMail reads
the user database from the Windows registry.  They said it was a problem
with Windows 2003 Server and that there was nothing they could do about
it.  Too bad they don't mention anything about this on their website
where they say that IMail is supported on Window 2003 Server.

Needless to say, we rolled back to the old configuration and did our
best to deal with the enormous backlog of mail that resulted from this
disaster.  We are still experiencing the frequent crashes but at least
it is better than not receiving mail at all!  Unlike you however, the
one thing that we don't seem to have a problem with is WebMail.  Go
figure!  I am now waiting for one of Ipswitch's tech support reps to
take a hands-on look at our server.

I'm sorry if this little story doesn't help with your situation.  I
think it is relevant though.  Anyone who is hosting a large number of
virtual mail hosts as we are should be aware that there is a serious
problem with IMail running on Windows 2003 Server.


Dermot




-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Ryan Bohn
Sent: Wednesday, October 01, 2003 12:45 PM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] Webmail Performance


I am running into the same problem as Rick and Chris when it comes to
the very poor webmail performance. I do agree with Rick that ipswitch
seems to have ignored this issue.

What makes it look very bad is that my server is a dual Xeon 2.4 Ghz
with 1 GB of ram, and yet webmail sucks. I believe the flaw exists in
the webmail software itself, it just isn't written well. I will often
see the service consuming 70% of the cpu's, and it was just started,
hardly any users on it. To top it off, we've noticed that imail's other
services (smtp, queue manager, pop, etc) are cpu hogs as well. We have
about 5000 domains on imail, and it had been running fine without
incident on a single 1.4 Ghz cpu machine for a long time, then we
upgraded to 7.3 then to 8 and 8.3 and since then the performance of the
services has hit rock bottom, forcing the server change to the dual
xeon's.

We have made many calls to ipswitch over the past week, and they
continue to attribute it to things that don't make sense, they seem to
be making up excuses for it and can't resolve the core issue. We have
found out very quickly that ipswitch has become irrelevant, unable, and
unwilling to provide quality support.

We are looking into migrating to other mail server software.

Ryan Bohn
Sys Admin & Tech Support

----- Original Message -----
From: "Rick Leske" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Wednesday, October 01, 2003 9:08 AM
Subject: RE: [IMail Forum] Webmail Performance


Could you be a little more specific.. what server hardware/configuration
is it running on?  Any other server services running in conjunction with
IMail.. what is your internet bandwidth (at the server).  Is it a client
concern or is the server actually running slow?

~Rick


> This  is  a far more serious problem than Ipswitch has given attention

> too. After numerous calls to support and many messages here I still do

> not  have  a  solution  to  this. I have tried many things and seen no

> solution to this at all for months now. we had version 5.x which would

> load messages in seconds, but 7.x and 8.x is almost unusable for us.
>
>
> C> Hello List
> C> I have just subscribed, so if this query has been aired
> recently, please
> C> accept my apologies.
>
> C> I am running IMail Server v8.3, and the webmail is incredibly
> slow.  Does
> C> anyone have any tips or tricks to speed it up?
>
>


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